Job Title: Sales Support / Account Manager
Salary: £27,000 - £30,000 per annum
Hours: Monday to Friday, 8:30am to 5:00pm
Location: Haslingden, Rossendale
Overview:
We are seeking a highly organized, proactive, and detail-oriented individual to join our team as a Sales Support / Account Manager. This role is vital in providing administrative and operational support to our sales team, ensuring smooth execution of processes and enhancing the overall client experience. You will be responsible for handling quotes, managing project timelines, liaising with clients, and supporting account managers to help streamline workflow and drive success.
Key Responsibilities:
Prepare and issue accurate quotes and proposals in a timely manner
Provide daily administrative support to the sales team
Act as the primary point of contact for assigned accounts, handling routine client communications and queries
Assist with project coordination from initial enquiry through to delivery and aftercare
Track progress of orders and projects, ensuring deadlines are met
Maintain and update CRM systems and internal databases
Generate reports and assist in sales forecasting and pipeline tracking
Work closely with internal departments (e.g., production, finance, logistics) to ensure client requirements are met
Follow up on quotes and outstanding information to support the sales process
Ensure high levels of customer satisfaction through excellent service and support
Skills & Experience Required:
Previous experience in a Sales Support, Customer Service, or Account Management role
Strong administrative skills and attention to detail
Excellent verbal and written communication skills
Ability to manage multiple projects and priorities simultaneously
Comfortable working in a fast-paced, team-oriented environment
Proficiency in Microsoft Office (Word, Excel, Outlook); experience with CRM software is a plus
A proactive, self-motivated approach with a strong problem-solving mindset
What We Offer:
Competitive salary (£27,000 - £30,000)
Friendly and supportive team environment
Opportunity to work closely with senior sales professionals and grow within the role
On-the-job training and ongoing development
DCS Recruitment and all associated companies are committed to creating a working environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnic origin, religion or belief, sexual orientation, marital or transgender status, age, or nationality