Job Description
Coffee Field Service Engineer
Location: Edinburgh
Salary: £28,000 - £40,000 per annum (DOE), including working 1 in 4 Saturdays, plus a vehicle
About the role
This is a fantastic opportunity to join the UK's leading coffee machine aftercare company as a Coffee Field Service Engineer covering the Edinburgh area. You will travel to customer sites to repair, maintain, and install coffee equipment, delivering exceptional service to our clients.
About the company
Our client prides themselves on keeping the nation's coffee flowing. They are the UK's leading coffee machine aftercare provider, servicing all types of equipment including bulk brew, bean-to-cup, and traditional machines. As an independent company with a growing reputation, they offer high-quality nationwide aftercare services for various businesses such as cafes, restaurants, hotels, bars, retailers, and leisure outlets. Their team of local field engineers, supported by an office-based service desk, provides efficient servicing, maintenance, and emergency repairs.
Our team and approach
Our engineers and support teams utilize the latest technology, maintain a friendly and professional approach, and leverage extensive coffee machine expertise to ensure customer satisfaction. We are expanding rapidly and value our people highly, offering long-term career prospects and progression opportunities.
The candidate we're seeking
* Previous experience with coffee, beverage equipment, white goods, or similar is advantageous
* Strong understanding of electro/mechanical engineering and fault-finding
* Self-motivated with proven fault-finding skills
* Excellent communication skills at all levels
* Flexible with travel
* Proactive in ensuring the best customer outcomes
* Customer-focused team player
What we offer
* Comprehensive training, including manufacturer-specific courses
* Career development and progression opportunities
* Competitive salary based on experience
* 22 days holiday plus bank holidays
* Company pension
* Private health and dental care
If you believe this role matches your experience, we look forward to hearing from you.
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