Job overview
We are offering the opportunity for a capable and enthusiastic administrator to join our Pathology Administration team based in Hull.
The admin desk is a busy and varied role, dealing with both internal and external enquiries and support requests. We welcome applications from administrators with good IT skills and a positive approach to tasks, who can work collaboratively and flexibly within a large admin team and meet our Trust Values.
Main duties of the job
The main duties of the role include the handling of information and requests into and out of the department, in a timely way to ensure that we meet service delivery targets. Maintaining accurate detailed records using the departmental database, spreadsheets and word documents. Providing support for others in the team.
Working for our organisation
Our benefits
We offer a range of benefits to support our staff including:
·Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
·27 days holiday rising to 33 days (depending on NHS Trust service)
·A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
·A variety of different types of paid and unpaid leave covering emergency and planned leave
·Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
·NHS Car Lease scheme and Cycle to Work scheme
·An extensive range of learning and development opportunities
·Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Qualifications
Essential criteria
1. GCSE level or equivalent qualifications including Maths and English
Desirable criteria
2. NVQ Level qualification in Administration
3. Evidence of continued professional development
Experience
Essential criteria
4. Experience working in a Healthcare environment ideally NHS
5. Experience communicating with service users
Desirable criteria
6. A minimum 2 years experience working in an administrative job
7. Experience communicating medical information
Skills, Knowledge and Ability
Essential criteria
8. Able to navigate Microsoft Office applications including Excel, Word and Outlook
9. Ability to prioritise workload
10. Knowledge of, and adherence to, General Data Protection Regulations 2018
11. Proactive and able to work on own initiative
12. Has confidence communicating to all levels of internal and external service users, colleagues and patients
13. Excellent organisational skills
14. Ability to work flexibly as part of a team
Desirable criteria
15. Able to use Patient electronic systems
16. Knowledge of medical terminology