Overview
To assist customers with all telephone, email enquiries, providing quotations, machine specifications and technical information as required
Converting hire enquiries into successful hires by delivering best-in-class service
Assisting the Speedy Hire sales team with enquiries and facilitating their customers’ demands
Co-ordinating transport requirements, scheduling of deliveries, collections, and demonstrations
Keeping the Speedy Hire Sales team involved with updates, opportunities and potential issues
Off hiring machines providing correct communication is provided to the customer
Answering any queries should these be verbal or via email in a professional timely manner
Networking with the Speedy Hire sales team to find enquiries and ensuring Kärcher Hire is front of mind
Taking ownership of the customer journey, ensuring high standards of service are met
It would be WOW if you would bring this in:
* 3 GCSEs at Grade 4 (C) or equivalent, including Maths and English
* Strong organisational and problem solving skills with a keen eye for detail
* Excellent communication and collaboration abilities
* Customer-focused approach with a passion for building relationships
* Confidence in handling multiple tasks and working under pressure to meet deadlines
* IT literate, with the ability to quickly learn new systems
Benefits
* Pension Scheme
* Discretionary Bonus Scheme
* 25 days annual holiday + bank holidays (increases with service)
* Life Insurance Cover
So: Wanna WOW with us?
This vacancy is being managed exclusively by Cameo Consultancy, to be considered for this position please apply here or send your application to hello@cameoconsultancy.co.uk
Please note, any applications submitted via this job advert are not monitored and will not be considered for this role.
Equal Opportunity
Kärcher UK is an Equal Opportunities Employer who seek to recruit, develop and retain the most talented people from a diverse candidate pool. We do not discriminate on the basis of race, colour, religion/belief, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status or marital status. Kärcher UK will not tolerate discrimination or harassment based on any of these characteristics.
Kärcher UK encourages applications from minorities, women in positions where they are under- represented, and people with disabilities. All employment is decided on the basis of qualifications, merit and business need.
We thank all applicants for their interest; however, only candidates under consideration will be contacted.
Kärcher is the world’s leading supplier of cleaning technology and stands for quality, innovation and sustainability. We owe this success to our more than 3,700 employees in Winnenden near Stuttgart and Bühlertal near Schwäbisch Hall and the unique Kärcher WOW feeling. As a family-owned company with solid corporate structures we offer WOW-tastic career prospects, a real drive to get things done, and a trusting driving and working atmosphere.
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We believe that every WOW, huge or tiny, is extraordinary and unique – just like you are.
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