Overview
A vacancy has arisen within our Earthmoving Workshop based in Biggleswade for a Workshop Supervisor. The role contributes to the success of Liebherr Great Britain Ltd by providing effective and timely support to the workshop. The role will ensure the department is achieving its key performance indicators and objectives whilst maintaining a service to both internal and external customers. The Workshop Supervisor will also ensure outstanding customer service at all times whilst working within the Company's key result areas: Business Performance, Customer Focus, People and Teamwork, Leadership.
Responsibilities
* Providing hands-on technical assistance to Workshop Engineers as required
* Assisting the Workshop Manager with work planning
* Working closely with the Workshop Manager to identify and provide recommendations for closing skill gaps for Workshop Engineers and Apprentices
* Working with the customer in mind and contributes towards ideas and initiatives that drive the improvement of both internal and external relationships
* Driving increased customer satisfaction by ensuring workmanship delivers a quality as would be expected from a leading manufacturer
* Supporting the administration of the quality control system within the Workshop
* Effectively handling the administration required as part of the role
* Preparing estimates as required
* Promoting a positive and professional image to customers both internal and external, especially in face-to-face discussion at the workshop site
* Providing effective leadership, training and development of direct reports
* Maintaining a healthy and safe working environment
* Taking initiative to liaise with other internal departments as appropriate to identify possible opportunities with existing customers
* Identifying opportunities and contribute to winning ideas that further develop systems and processes and improve working practices
* Proactively seeking new opportunities to develop personal skills and look at opportunities within the Workshop to apply these
* Ensuring that self-image is a key contributor to promoting company business
* To ensure control of job card flow to invoice
Your profile / Qualifications
* Completion of relevant apprenticeship in similar environment
* Ability to demonstrate application of technical skills in similar industry
* Good communicator at all levels
* Flexible approach to work
Our Offer
* The opportunity to work with an industry-leading manufacturer
* Secure and progressive work environment
* Competitive salary and benefits
* Training and personal development
Job Details
* Job ID: 78740
* Division: Liebherr International Company
* Area of employment: Engineering
* Country: United Kingdom
* Employment type: Full-time
* Seniority level: Mid-Senior level
* Job function: Management and Manufacturing
* Industries: Machinery Manufacturing
Location
Liebherr-Great Britain Ltd., Normandy Lane, SG18 8QB Biggleswade, United Kingdom
How to apply
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Aleksandra Szczepanska.
Contact
Aleksandra Szczepanska
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