Are you a proactive, organised, and strategic thinker who thrives in a leadership role? If you enjoy managing workflows, ensuring seamless practice operations, and still having the opportunity to engage in hands-on nursing when needed, then this could be the perfect role for you!
Here at Tilehurst Vets for Pets, we are looking for an experienced veterinary professional who has the desire to move into a more strategic role, while still handling some overflow duties such as nursing or client care.
This position primarily involves leading and managing the workflow and diaries to ensure the smooth running of the clinical side of the practice, and that we are collectively achieving all that is possible as a dynamic, enthusiastic, and united team.
This is a full-time role working up to 40 hours per week, including part of the weekend rota, with no out-of-hours work and great flexibility.
Tasks include:
1. Maintaining an overview of the clinical team with a strategy for task completion, including 2.5 vets, 2 RVNs (including students), 3 VCA’s, and 3 CCA’s.
2. Supervising, monitoring, and directing to ensure effective workflow, including diary management and break cover, while upholding standards.
3. Providing line management support to both clinical and non-clinical teams, including delivering timely appraisals, 1-to-1 meetings, and managing performance issues. Ensuring all inductions and probation reviews are completed on time.
4. Encouraging ongoing development and suggesting improvements for individuals and the practice to deliver effective patient and customer care. Identifying and delivering business opportunities to grow revenue within the budget.
Overall, you should have good experience in the veterinary industry, excellent customer service and communication skills, be an effective team player, and have a systematic approach to decision-making. The role offers variety and the opportunity to work with clients and colleagues alike.
Benefits: We offer an excellent salary between £30,000 and £38,000 (depending on experience), along with benefits such as pension, healthcare, paid memberships, career progression opportunities including potential partnership, and exclusive discounts (up to 20% off at Pets at Home).
Location: RG30 1PR
Pets see people. They aren’t biased and don’t discriminate. We value diversity and encourage everyone to be themselves. If you believe you can contribute through your values and behaviors, we want to hear from you!
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