The ideal candidate will have at least 18 months of experience liaising with 300-400 customers/clients, chasing debt, handling payments, allocating cash, and performing ledger work. It is essential to have an analytical mind and the ability to resolve payment issues. You should be adaptable and willing to work closely with team members and a broad range of directors across our local offices. To succeed in this role, you must be an outstanding people-person with excellent attention to detail.
You need to be computer literate and capable of managing difficult situations. Strong communication and interpersonal skills are required to work effectively with customers and within a professional team.
Key Responsibilities:
1. Process payments
2. Liaise with customers, answer queries, and set up re-payment plans
3. Perform reconciliations
4. Liaise with customers and suppliers
5. Coordinate with internal directors across our offices
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