We are seeking a Receptionist / Administrator. This role is key to providing a professional front-line liaison with customers and supporting the branch with administrative tasks to ensure smooth operations.
Key Responsibilities:
* Answer and redirect telephone calls professionally and efficiently.
* Handle sales/service enquiries and provide commercially viable solutions.
* Complete job cards, verify technicians’ labour hours, and obtain order numbers if required.
* Place supplier orders ensuring best commercial pricing.
* Act as liaison between customers and technicians.
* Ensure accurate completion of paperwork including sales orders, delivery notes, collection notes, manifests, and QHSE documentation.
* Undertake any ad-hoc tasks as requested by the Branch Manager.
Essential Skills & Experience:
* Strong written and verbal communication skills.
* Attention to detail and problem-solving ability.
* Proficiency in MS Office (Excel, Word) or willingness to develop skills.
* Excellent organisational skills with the ability to multi-task and work under pressure.
* Willingness to follow instructions and learn new tasks.
* Proven ability to work effectively as part of a team.
* Knowledge of QHSE legislation desirable.
* Flexible and adaptable approach to duties and responsibilities.
What We Offer:
* 25 days’ holiday plus bank holidays.
* On-the-job training and development opportunities.
* Access to wellbeing support