Job Title: Steps to Success Project Coach (7- Months Maternity Cover)
Location: Hastings covering the East of the County
Salary: £26,000 £29,291 per annum (depending on experience)
Hours: 37 hours per week (full-time)
Contract: Fixed Term
Reports to: Area Manager
About CXK
CXK empowers people to succeed in employment, education and training. The charity strives for a fairer society where everyone can grow and realise their potential. The CXK Way embodies the following core values:
Ethical We work with professionalism, honesty and integrity
Passionate We reach out enthusiastically to all who need our support
Innovative We inspire, enhance and improve
Collaborative We engage, support and share with others
You can click here to learn more about us
Steps to Success
CXK delivers the Steps to Success programme across East Sussex, in partnership with East Sussex County Council.
Funded by the Careers Enterprise Company, this exciting project delivers a tested model across secondary schools, supporting young people in year 11 to achieve successful post 16 pathways.
The Team
The Project Coach will be based within CXKs Youth Employability Service (YES) and will undertake regular careers-based interventions with young people, supporting them to understand their options and take steps toward achieving their goals around education, training and /or future employment. The coaches approach is focused, creative and persistent, building on young peoples confidence and motivation alongside their skills and personal growth.
About the Role
We are seeking a dedicated and compassionate Project Coach.
You will support a caseload of young people in Year 11, seeing them in their school setting or in the community if they are not attending school. Working across the East of the county, with schools and FE Colleges you will play a key role in ensuring that young people receive the tailored guidance and support they need to progress confidently into further education, training, or employment. You will build positive working relationships through co-located working, and accurate input into relevant databases.
You will maintain regular contact with the young people you support, building trust and ensuring that casework is delivered with care and consistency. Your role will involve assessing needs, action planning, reviewing progress, and adapting support as required. Also supporting parents/carers to be aware of their young persons next steps and the opportunities available.
About You
This is a fantastic opportunity for someone with experience working with young people, especially SEND and Risk of NEET young people, who understands the post-16 education and training landscape and the importance of person-centred support. You will be a confident communicator and collaborator, able to manage your caseload and make a genuine impact on the lives of the young people you support.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
An understanding of the needs, and challenges faced by young people who are at risk of not being in education, employment or training
Experience of working with young people on a one-to-one basis, developing personalised plans and goal setting
Experience of managing a range of tasks at any one time, and holding positive relationships with different stakeholders
Essential Criteria
A willingness to travel with a full UK drivers licence and use of own vehicle
Experience working with young people
Demonstratable experience of engaging and supporting young people.
Be aware of risks, health & safety and safeguarding concerns, to act and escalate as appropriate
Strong communication and interpersonal skills, with experience liaising effectively with schools, parents/carers, and multi-agency professionals
Experience of assessing individual needs, develop action plans, and monitor progress
Skilled in managing a varied caseload and maintaining accurate and confidential records
Understanding of the post-16 education, training, and employment landscape
Ability to build trust and maintain regular, consistent contact with young people
Self-motivated and able to work independently as well as part of a team
Competent in using IT systems, databases, and digital communication tools
Please click here to view the job description and person specification
Employee Experience
A career with CXK is deeply rewarding and offers the opportunity to make a lasting difference in the lives of young people. As part of the Steps to Success programme, this role gives you the chance to empower and motivate young people to take positive steps into further education, employment, or training.
Youll work independently and proactively, with the flexibility to manage your own diary and plan your week around the needs of your caseload. You will balance 1:1 support, multi-agency collaboration, school visits, and parent/carer engagement. Its a role that requires initiative, empathy, and a passion for supporting opportunities for young people who need it most.
At CXK, we are committed to supporting our staff to grow, thrive, and develop their potential. Youll be part of a supportive and collaborative team that values inclusion, wellbeing, and continuous learning.
Benefits of working with us
Our employee benefits include:
30-33 days holiday, plus bank holidays
Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
Benenden private healthcare cover
Flexible working
Enhanced maternity and paternity leave
Training and development programmes and opportunities
Mental and physical healthcare initiatives and more
Recruitment Timeline
Vacancy closing date: Sunday 9th November 2025
Application review date: Monday 10th November 2025
Interview date: Monday 17th November 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team at recruitment at CXK dot org
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
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