Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice, where you’ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication, and sharpening your people skills in […]
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Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an IT Support Apprentice, where you’ll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication, and sharpening your people skills in Customer Service Fundamentals, this role is your fast-track entry into the IT industry.
Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support.
Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational institutions. As an apprentice, you’ll work alongside a skilled and supportive team that’s passionate about empowering educators and students through reliable, future-ready technology.
What You’ll Be Doing
While working towards your Level 3 IT Support qualification with Baltic Apprenticeships, you’ll:
* Respond to remote helpdesk requests with timely and effective technical support
* Log, track, and resolve support calls efficiently
* Carry out hardware and software repairs in a fully-equipped workshop
* Install and configure hardware and software across client sites
* Maintain detailed network documentation and reports
* Support project needs by sourcing IT equipment
* Attend on-site visits to assist schools directly
You’ll receive full training and mentorship from both your workplace and the expert team at Baltic.
* 37.5 hours per week, Monday to Friday, 9am–5pm
* 23 days holiday
* Private healthcare, pension contributions, employee assistance programme, and life assurance
* Mileage allowance – 45p per mile for travel outside your regular commute
* A structured training and progression plan within the company
* Potential of an annual bonus!
* A keen interest in IT and problem-solving
* Experience building a PC
* Full UK Drivers Licence and access to own car
* Experience in hardware repair or troubleshooting is a bonus
* Confident communication skills and a team-oriented mindset
* Familiarity with Microsoft Windows and Office
* A customer-first approach with strong interpersonal skills
* Self-motivation and a proactive attitude
Your Training with Baltic
This apprenticeship is more than just a qualification – it’s your launchpad into the IT world. You’ll complete:
* AZ-900 Azure Fundamentals – a foundational cloud computing certification
* Confident Communication – develop self-awareness, body language, and digital presence
* Customer Service Fundamentals – learn how to understand user needs, resolve conflict, and build professional relationships
Ready to Apply?
Click “Apply” and send us your CV! Once received, you’ll be invited to a friendly chat with our recruitment team, followed by a formal interview with the employer if shortlisted.
Eligibility
You must have the right to work in the UK and hold valid residency status.
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