Job Title: Key Account Manager
Reporting to: Commercial Manager
Hours of Work: Monday – Thursday 8am to 5pm, Friday 8am to 1pm
Wipac Technology Limited is Europe’s leading automotive lighting designer and manufacturer for the luxury and supercar markets. We supply headlamps and rear lamps for many of the world’s most iconic car brands. Wipac has grown significantly in recent years and was sold to a large Chinese corporation Anrui Optoelectronics at the end of 2019. Anrui have a strong desire to invest significantly and continue to grow their share of the European and North American automotive lighting markets. Wipac is focussed on its transformation to be a world-class manufacturer and as such wants to attract the best individuals who have the drive and commitment to contribute to the positive change of the business.
Main purpose:
Responsible for maintaining a long-term relationship with key customers and maximising sales opportunities with them.
Key Responsibilities:
* To maximise relationships with the current customers.
* Acquire a thorough understanding of customer needs and requirements.
* Expand relationships by continuously proposing solutions that meet their objectives.
* Resolve any issues and problems faced by the Customer.
* Play and integral part in generating new sales with Key Account Customers.
* Prepare regular reports of progress to internal & external stakeholders using key account metrics and KPI’s
* Manage the commercial aspect of the customer programmes.
* Agree payment profiles with customers for investment programmes.
* Responsible for reviewing costs versus budget and recommending appropriate cost reductions.
* Liaising with Wipac project personnel to ensure invoices are raised in line with completed project milestones.
* Attend customer meetings and visits at all levels regularly to ensure uniformity of communication with the customers
* Have an in-depth understanding of customer quotations.
* To work and support other team members as required ensuring an effective and efficient service is developed and delivered
Experience and Qualifications
* Educated to degree or equivalent level
* Minimum of five years’ experience in a Key Account Management role ideally in the automotive sector.
* Strong Negotiator.
* Excellent Numeracy skills.
* Ability to work in a team.
* Strong Analytical Skills.
* Excellent IT skills.
* Exemplary communication skills.
* High attention to detail.
* Strong contractual knowledge.
* Clear and confident communicator and presenter.