Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Location: Haydock
Employment type: Full Time - Permanent
Working Hours: Monday to Friday, with overtime opportunities available
What’s in it for you
* 20 days annual leave plus bank holidays
* Option to buy up to 5 additional holidays
* Group Personal Pension Plan
* Career development & progression with the opportunity to earn professional qualifications
* 24/7 access to a virtual GP and Mental health support & counselling services
* Cycle to Work scheme
* Discount club - supermarkets, phone bills, gyms & more
* Life assurance cover
* Long service recognition
* Enhanced Maternity Pay
* Paid volunteering opportunities in your community
About The Role
The Operations Manager is responsible for providing strong leadership, contract management, project delivery, and strategic planning across a number of key projects within the utilities division, ensuring financial and operational targets are met or exceeded, and maintaining consistent service levels across all the projects and contracts they are responsible for.
Responsibilities
* Day to day management of site staff, vehicles, equipment, and issues arising from sites in conjunction with Operations Supervisor.
* Monitor performance of site staff with respect to health and safety, quality and environment.
* Ensure company policies and improvement action plans are effectively implemented, monitored, and audited.
* Operate in line with company policies and strategies and be proactive in promoting improvement locally.
* Ensure all incidents are reported and investigated, with remedies implemented.
* Monitor performance and safety requirements regularly and implement improvements.
* Ensure resources are adequate for the workload and that projects are delivered in an economic and timely manner.
* Work closely with planning team to ensure delivery programmes are in place and progress is monitored.
* Identify and react swiftly to resolve problems before they escalate.
* Maintain and measure performance against agreed KPI’s and SLA’s.
* Client liaison including arranging progress meetings and client audits.
* Subcontractor procurement and monitoring.
* Establish good relationships and communication and resolve issues and early resolution of any potential problems.
About You
* Experience in an operational role, ideally within the utilities or drainage sector, and relevant health and safety qualifications such as IOSH Managing Safely, SSSTS, and the NEBOSH National General Certificate, along with a full driving licence.
* Proven experience in a customer-focused environment with performance management responsibility.
* Strong communication and numerical skills.
Equal Opportunities
We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce.
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