LONDON MARRIOTT KENSINGTON
At the 4-star London Marriott Hotel Kensington, ideally located near London’s best-known landmarks, we stand out from the crowd. We relentlessly pursue our craft. We support one another, strive for excellence and advance our expertise. We are versatile. Situated within a soaring, seven-story atrium, we are empowered to stay in control and soar above it all.
We are looking for a passionate Loss Prevention Officer to join our amazing team at London Marriott Hotel Kensington.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At you.
The impact you’ll make
Your watchful eye and protective instinct goes far beyond basic. Because of you, our guests can come and go freely without worry. Your dedication to safety provides the guest the same sense of security as they feel in their own home.
What you’ll do
1. Patrol all areas of the property and assist guests with room access
2. Monitor security feeds and conduct daily physical hazard inspections
3. Respond to accidents and assist guests/employees during emergency situations
4. Defuse guest disturbances and escort individuals from the property if necessary
5. Conduct investigations, gather evidence, and facilitate interviews with relevant parties
6. Complete required shift reports and maintain confidentiality of all loss prevention documents
Perks you deserve
7. We’ll support you in and out of the workplace by offering:
8. Team-spirited coworkers
9. Learning and development opportunities
10. Encouraging management
11. Wellbeing programs
12. Discounts on hotel rooms, gift shop items, food and beverage
13. Recognition programs
What we’re looking for
14. Strong communication skills
15. A history of thriving in stressful situations
16. A team-first attitude
17. A gift for paying attention to the smallest details
18. Exercise good judgment and maintain a professional demeanor
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and assist with moving objects weighing in excess of 75 pounds. Enter and locate work-related information using computers and/or point of sale systems. Perform other reasonable job duties as requested by Supervisors.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.