Location: Lincoln Care Coordinator – Flagship Branch Location: Lincoln Salary: Up to £28,000 Hours: Full-time, 40 hours per week Are you passionate about delivering high-quality care, supporting care staff, and ensuring smooth day-to-day operations? Our Helping Hands Lincoln branch is one of the largest and most respected branches in the region and is looking for a dedicated Care Coordinator to join their growing team. This is a fantastic opportunity to join a flagship branch, which is not only well-established with a strong reputation across Lincolnshire, but also renowned for its friendly, supportive environment and focus on continuous improvement. Why Join Helping Hands Lincoln? Flagship Status – Our Lincoln branch is one of the biggest care providers in the Lincoln area and continues to grow! Well-established with excellent local reputation Friendly and collaborative team environment Genuine career progression opportunities Private care provider – not an agency, meaning quality and continuity of care are at our core Access to the Blue Light Card – great discounts across hundreds of retailers Recognised as one of the UK’s Top Home Care Providers Main Responsibilities: As a Care Coordinator, you’ll play a vital role in ensuring the smooth and efficient running of care services by coordinating care schedules, supporting staff, and maintaining excellent standards of service: Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community Ensuring that customers receive the highest standards or care and support through effective allocation of staff. Completing direct observations and supervisions for your care teams within the correct timescales. Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process. Reassessing customers to ensure care plans are reflective of customer’s needs and condition. Actively seeking new business opportunities and supporting the commercial growth of the branch. Ensuring that the highest levels of customer service are always provided. Ready to Grow with Us? If you’re looking to build on your career, and be part of a thriving and supportive team, we’d love to hear from you. This is your chance to grow with one of the UK's most respected care providers.