Large Loss and Complex Claims Handler
Application Deadline: 27 June 2025
Department: [SBL] Claims Technical Team
Employment Type: Permanent - Full Time
Location: Newcastle
Compensation: Competitive package
Description
A fantastic opportunity has arisen for a catastrophic Injury claims handler with experience of independently handling motor claims in excess of £250,000 to join our team here at Somerset Bridge. We are a highly experienced and well-respected large loss team with a strong focus on developing our staff.
What you'll be responsible for:
* Proactively managing your own portfolio of motor personal injury cases in excess of £250,000 from first notification onwards to achieve an optimum settlement.
* Providing coaching, mentoring and training and acting as a referral point and mentor within Somerset Bridge.
* Carrying out project work and keeping up to date with market trends and caselaw.
What you'll need:
* Detailed knowledge of the Civil Procedure Rules, The Rehabilitation Code and the litigation process.
* Ability to manage relationships with internal and external suppliers.
* A strong understanding of indemnity and liability knowledge.
* Be able to attend case conferences, trials and joint settlement meetings across the UK when required
* Awareness of reinsurance procedures.
* Effective communicator/negotiator.
* Team Player.
* Ability to manage change.
* Integrity to follow compliance and legal issues within the motor insurance industry.
* Attention to detail compulsory.
* Ability to resolve complex claims by applying the appropriate expertise/good tactical awareness.
* Proven ability to coach and develop claims staff.
Our Benefits
* Hybrid working – 2 days in the office and 3 days working from home
* 25 days annual leave, rising to 27 days over 2 years’ service and 30 days after 5 years’ service. Plus bank holidays!
* Discretionary annual bonus
* Pension scheme – 5% employee, 6% employer
* Flexible working – we will always consider applications for those who require less than the advertised hours
* Flexi-time
* Healthcare Cash Plan – claim cashback on a variety of everyday healthcare costs
* Electric vehicle – salary sacrifice scheme
* 100’s of exclusive retailer discounts
* Professional wellbeing, health & fitness app - Wrkit
* Enhanced parental leave, including time off for IVF appointments
* Religious bank holidays – if you don’t celebrate Christmas and Easter, you can use these annual leave days on other occasions throughout the year.
* Life Assurance - 4 times your salary
* 25% Car Insurance Discount
* 20% Travel Insurance Discount
* Cycle to Work Scheme
* Employee Referral Scheme
* Community support day
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