Job Title: Workshop Manager
Location: Harlow
Our Vision & Why It Matters
At Alexander Dennis, our vision is to lead the evolution of sustainable on‑road mass transportation and mobility.
We design, deliver, and support market‑leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.
What You’ll Do As our Workshop Manager at Harlow, you’ll play a key role in leading the smooth, safe and efficient running of our workshop operation. You’ll coordinate teams across Coachbuilding, Refurb, Paintshop and Contractors to maintain high labour efficiency, deliver quality repairs, and meet customer expectations. You’ll work closely with Parts, Sales Engineers and Commercial teams to ensure jobs are completed on time, all while maintaining excellent communication with customers and upholding high standards of safety, housekeeping and compliance.
What We’re Looking For We’re looking for someone with strong experience within PCV or HGV repair and maintenance environments who thrives in a fast‑paced operational setting. You’ll be an effective communicator, a confident people leader, and someone who can plan ahead to meet deadlines. A good understanding of vehicle systems, repair techniques, VOSA standards and maintenance procedures is essential, along with the ability to maintain accurate administration and documentation.
Bonus if you have:
* PSV or HGV vocational licences
* College‑based technical training or recognised industry qualifications
* Strong understanding of vehicle electrical systems
What We Offer
Because we know that to deliver on our vision, people have to feel supported and inspired:
Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.
Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.
Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.
Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.
Our Values – What Guides Us
These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.
Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.
Quality: We strive for excellence in our products, services, and all that we do.
Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.
Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.
Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.
Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations
We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.
If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role.
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