Job Description
Role: Beauty Operations Project Lead
Shift Pattern: Full Time
Contract: Fixed Term/Secondment - up to 12 months
Location: Nottingham Support Office
Recruitment Partner: Matthew Nelligan
Beauty Operations sits at the heart of Boots UK, driving all Premium Beauty and Self-Selection Cosmetics activity across our stores. We partner with some of the world's biggest beauty brands to deliver exciting in-store experiences, from new launches to full store transformations. It's a fast-paced, hands‑on environment where you'll see the tangible results of your work come to life on the shop floor.
In this role, you'll report to the Beauty Operations Manager within the Commercial & Technical Services team, playing a key part in bringing brand plans to reality across our beauty estate.
What you'll be doing
You will be managing the end‑to‑end coordination of beauty brand activity in stores - from planning and kit delivery through to installation and performance review. Working cross‑functionally with multiple teams, you will ensure projects land smoothly, on time, and to a high standard.
Key responsibilities
* Partner with Premium Beauty & Self‑Selection Cosmetics brands to manage kit availability across multiple projects
* Coordinate the delivery and implementation of Self‑Selection Cosmetics kit for store interventions and new store openings
* Plan brand locations in‑store to optimise brand mix, flow, and performance
* Collaborate closely with Layout teams to define brand space across stores
* Work with Trading/Commercial teams on brand agreements and support with escalations where needed
* Liaise with Design teams to ensure brand kit is signed off in line with project timelines
* Partner with Property teams to ensure timely and accurate installation of brand kit
* Work cross‑functionally with Supply, Merchandising, and Retail Operations on upcoming projects
* Track and report on kit status for interventions and new stores, highlighting risks and progress
* Identify and resolve issues with brand kit installations, producing weekly snagging reports
* Analyse sales data to assess brand performance and inform future planning
* Conduct post‑project reviews to capture learnings and drive continuous improvement
* Visit stores to review project delivery and collaborate with Retail teams on upcoming activity
What you’ll need to have (our must‑haves)
* Ability to work at pace on numerous projects
* Effective communicator to different levels of seniority
* Ability to lead brand and project meetings
* Ability to prioritise workload and flag risks to manager, with recommendations as to how we could resolve
It would be great if you also have
* Experience of working with brands (Trading, Merchandising or Supply)
* Experience of working with external manufacturers/ installers
* Experience of sales reporting
Rewards designed for you
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
At Boots, we’re proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we’re committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
#J-18808-Ljbffr