Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect. We take positive action to support disadvantaged groups and especially encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under‑represented in our workforce. We also welcome applications from reservists and ex‑armed forces personnel, recognising the benefits of the values, skills, training and experience they bring to their work with us. We encourage all applicants to share their equality information with us.
Role Overview
Full Time Support Medical Secretary – Hartley Hospital, Southport. The successful candidate will provide a comprehensive and professional secretarial support service to the Community Mental Health Team, ensuring a high level of accuracy and efficiency in all tasks.
Key Responsibilities
* Provide professional secretarial support to the Mental Health Care Division, maintaining the highest standards of accuracy.
* Type clinical correspondence in a timely manner to achieve KPIs.
* Work closely with the clinical services, maintaining confidentiality at all times when dealing with service‑user and staff information.
* Demonstrate flexibility and use own initiative to carry out duties that directly contribute to the organisation.
* Organise own workload and coordinate workload activities with other Medical Secretaries in the team.
* Work to tight deadlines and withstand the pressure of a busy department while working independently.
Key Requirements
* Good working knowledge of medical terminology and a willingness to expand that knowledge to support different specialities.
* Excellent interpersonal skills and a friendly telephone manner.
* Strong organisational and time‑management skills, capable of meeting tight deadlines and working independently.
* Ability to work with a flexible approach while maintaining the highest standards of confidentiality.
* Awareness that use of Artificial Intelligence on applications is monitored and must be declared if used.
* Applicable DBS: enhanced DBS for children & young people services; enrolment in the DBS Update Service may be required.
* Applicants may consider sponsorship; eligibility can be assessed via the gov.uk visa check.
Benefits and Support
As a Disability Confident Employer we offer a guaranteed interview scheme for eligible disabled applicants who meet the minimum criteria, and we provide reasonable adjustments to the recruitment process where required. Flexible working requests will be considered for all roles.
About Mersey Care NHS Foundation Trust
Mersey Care is one of the largest trusts providing physical and mental health services in the North West, serving more than 1.4 million people across the region and also commissioned for services in North West, North Wales and the Midlands. We offer specialist inpatient and community services that support physical and mental health, including high‑secure mental health facilities. Our commitment to 'perfect care'—safe, effective, positively experienced, timely, equitable and efficient—guides all our work.
Application Process
Applicants should apply promptly; vacancies may close once a sufficient number of applications have been received. To be considered under the guaranteed interview scheme, indicate this in the personal information section of the online application form. If you require a reasonable adjustment to the recruitment process, email application@merseycare.nhs.uk. For more information on DBS checks or sensitive applications, contact the DBS Sensitive Applications Team at 01517 661 452 or via email dbs@sensitiveapps.com.
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