Overview
Join to apply for the Technical Service Advisor role at MAN Truck & Bus UK.
We are looking for a Technical Service Advisor to join our Aberdeen branch on a full time, permanent basis. The team supports the busy workshop with managing, booking and maintaining job cards and ensuring they’re all accurately and efficiently processed within a timely manner, while engaging and communicating with customers, colleagues and key stakeholders at all levels.
Responsibilities
* Manage, book and maintain job cards for the workshop and ensure accurate and timely processing.
* Engage and communicate with customers, colleagues and key stakeholders at all levels.
* Support the parts department with ordering parts and sub-contact work when required.
* Cost the work and raise invoices from job cards/repair orders.
* Handle cash and cheques for work completed and parts used, charging back to the appropriate accounts.
* Report time, hours sold, statistics and budgetary information as required.
Qualifications/Experience
* Flexible, proactive and able to work in a faced past environment.
* Enjoy working in a fairly small team; passionate about the role and colleagues.
* Ideally some technical knowledge or administrative experience in a customer service environment.
Benefits
* Competitive salary plus bonus scheme.
* Excellent pension scheme.
* Fantastic company car scheme with a new VW group car every six months.
* 25 days holidays plus bank holidays.
Equal Opportunity
MAN is committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We welcome applications from individuals of all backgrounds and actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know and we will do our best to accommodate your needs.
MAN is proud to be an equal opportunity employer.
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