The Service Project Manager provides oversight and direction on Service-related projects and is accountable for planning, managing, and monitoring the project lifecycle to ensure projects are executed within their scope, schedule, budget, quality level, and targeted benefit realization — the project lifecycle includes, from the requirement phase through project retirement closeout.
Duties of the role include:
1. Driving a positive customer experience during project execution
2. Providing consultation on proposal development as required
3. Ensuring integration of the project activities to meet project cost, schedule, deliverables, and manages scope changes to achieve customer requirements
4. Communicates contract requirements to the project team to ensure each team member is aware of his/her obligations
5. Acts as the key point of contact for all communications between Powell and the customer and responsible for progress reporting.
6. Develops and manages the project schedule with input from various departments to ensure alignment with both internal and contractual delivery commitments
7. Conducts project-specific meetings with project stakeholders and ensures project alignment between customer requirements and company objectives to maximize benefit realization
8. Commercial and contract management, including revenue budgets, costs and forecasts to ensure the P&L Objectives are realized.
9. Proactively manages risk (threats and opportunities) and regularly communicates to stakeholders to ensure timely and transparent information flow.
10. Responsible for the adherence to project and company quality levels
Essential Qualifications and Experience required:
11. Bachelor Degree in Business or related field and ideally certified as a Project Management Professional (PMP) or certification from the Association of Project Management (APM).
12. Previous experience of project management within a relevant industry such as oil & gas and/or power distribution.
13. Experience of project management methodologies and systems such as MS Project, Primavera (P6), ERP, Agile.
14. Demonstrated business acumen (business strategy, contract management, negotiations, budgeting and costing).
15. Strong interpersonal skills and the ability to influence and effectively communicate with a wide range of stakeholders.