Your New Company
A leading international (re)insurance broker with a strong presence in the London market is seeking a Claims Broker to join its growing North American Property & Special Risks division. The business is recognised for its collaborative culture, people‑first approach and modern, flat structure that empowers employees to develop professionally. With a global client base and a respected position within the Lloyd's and company markets, this opportunity offers long‑term career prospects within a supportive and inclusive environment.
Your New Role
In this position, you will manage a broad portfolio of North American claims from first notification through to settlement. You will serve as the key liaison between internal teams, market counterparts and external stakeholders, ensuring that all claims activity is handled efficiently and professionally.
You will be responsible for reviewing new losses as they arise, ensuring they are processed promptly through market systems and internal platforms. You will maintain accurate records, ensure deadlines are met, and communicate clearly with Underwriters, claims partners and internal colleagues.
The role also involves monitoring bordereaux activity, overseeing loss funds, producing loss runs when required and ensuring data is captured and reported correctly. You will work closely with third‑party adjusters, legal experts, Underwriters and internal Broking teams to maintain strong relationships and deliver a high standard of service.
What You'll Need to Succeed
To succeed in this position, you will have prior experience in a Claims Broking or similar role within the London market. You will have a clear understanding of Lloyd's and company market operations, including delegated authority claims and the role of third‑party adjusters.
Experience with ECF and the claims signing process is essential, and familiarity with North American property business will be highly advantageous.You will be confident working with data and comfortable handling large datasets, supported by strong IT capability, particularly in Excel. Excellent communication skills, the ability to plan and prioritise effectively, strong attention to detail and the ability to work collaboratively are all essential. Working towards a relevant insurance qualification, such as Cert CII, would be beneficial.
What You'll Get in Return
You will join a forward‑thinking organisation that values expertise, collaboration and personal development. The business offers ongoing training, opportunities to progress and exposure to complex international risks. You can expect a competitive salary and a comprehensive benefits package, along with the chance to be part of a dynamic and highly regarded London market team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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