Data Centre Analyst
Industry: Information Technology
Contract Type: Permanent
Summary:
We are seeking a dedicated Data Centre Analyst to join our team at a Managed Service Provider, working on-site at our Data Centre in Slough. This role is ideally suited for individuals with 1-2 years of experience in Technical Support who are looking to transition into a Data Centre position. As a Data Centre Analyst, you will be responsible for providing technical support, as well as engaging in tasks such as racking and stacking of equipment. The position includes a shift rota of nights and days, offering a salary of £26,000 plus a 33% shift allowance.
Skills:
* Technical support expertise
* Experience in data centre operations
* Proficiency in racking and stacking equipment
* Strong customer service skills
* Effective communication skills, both verbal and written
* Problem-solving abilities
* Organisational skills
* Time management skills
* Ability to work independently and as part of a team
* Basic understanding of network setups
1. Software/Tools:
* Microsoft Office Suite
* Ticketing Systems (e.g., Remedy)
* Basic networking tools
2. Certifications & Standards:
* ITIL Foundation (preferred)