Junior Account Manager
Full-time | Hybrid | Competitive salary + benefits
Are you organised, proactive and great with people? Looking to grow your career in account management within a supportive, fast-paced business? Our client a well-established, specialist provider of outsourced financial and operational services is expanding and now seeking a driven Junior Account Manager to join their thriving team.
This organisation partners with a wide range of UK businesses and is known for its reliable service, collaborative culture and commitment to client success. They work closely with recruitment agencies, contractor payroll providers and wider financial services firms so experience in any of these environments is especially valuable.
The Role Youll play a key part in keeping client accounts running smoothly. Working closely with the Account Manager, youll support day-to-day service delivery, maintain strong relationships, and ensure all administrative, communication and reporting processes are completed accurately and on time.
This is a hands-on role where youll liaise regularly with clients, the operations team and internal departments perfect for someone who loves staying organised, building rapport, and solving problems before they become issues.
What Youll Do Support the Account Manager in delivering an outstanding client experience
Act as a secondary point of contact for client queries, providing prompt, professional responses
Liaise with operations teams to coordinate project updates, payroll activity and service delivery
Maintain accurate records in CRM and internal systems, including client, project and financial data
Work closely with internal teams to resolve client issues quickly and effectively
Proactively follow up on outstanding queries and track actions through to completion
Assist with preparing client reports, summaries and status updates
Ensure deadlines are met across multiple accounts by communicating clearly with relevant teams
Spot potential issues early and help drive timely solutions
Maintain exceptional attention to detail across all tasks
About You Experience in account management, client services, recruitment, contractor payroll or financial services
Strong communication skills with the ability to build positive working relationships
Confident using CRM systems and digital tools
Excellent attention to detail and problem-solving ability
Able to multitask, stay organised and remain calm in a fast-paced environment
A proactive attitude with the confidence to think on your feet
Why Apply? Join a respected, growing company with a friendly, collaborative culture
Develop your skills alongside experienced account managers
Work with a diverse portfolio of clients
Clear opportunities for professional growth and progression
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