Armathwaite Hall Hotel and Spa is one of the Lake District's most iconic country house hotels, set on the shores of Bassenthwaite Lake and surrounded by 400 acres of parkland and woodland. A proud member of Pride of Britain Hotels, we are known for delivering warm, genuine hospitality in an exceptional setting.
We are currently recruiting for a professional and capable Duty Manager to support the daily running of the hotel. This hands-on role is key to ensuring each department operates smoothly, service remains at the highest standard, and guests enjoy an exceptional experience throughout their stay.
The Role
* Oversee the day-to-day operation of all departments
* Lead daily briefings and ensure teams are well informed and prepared
* Communicating daily functions effectively
* Be visible and proactive in welcoming guests and addressing feedback
* Ensure the safety and security of the hotel at all times
* Conduct regular property checks and report or action maintenance issues
* Support with Health & Safety compliance, licensing and hotel standards
* Step in across departments where needed, particularly during busy periods
* Maintain a calm, professional presence as the senior contact during your shift
The perfect Duty Manager
* Previous hotel experience in a supervisory or duty management capacity
* A confident, hands-on approach with excellent communication skills
* Strong organisational skills and a proactive attitude
* A keen eye for detail and a passion for guest service
* Flexibility to support a rota that includes evenings and weekends
This role includes late/business close shifts on a rota basis. When working a late shift, you will be required to stay overnight on site. Accommodation will be provided on these occasions.
Our promise to you in return
* A stunning working environment in a highly regarded hotel
* Share of service charge
* Meals while on duty
* Free on site parking
* Complimentary use of the swimming pool during staff hours
* Discounts at all Pride of Britain Hotels
* Two for one Afternoon Teas
* Discounted cinema tickets
* Free entry to the Lake District Wildlife Park
* Friends and family discounts for hotel stays and dining
Job Type: Full-time
Pay: Up to £14.00 per hour
Expected hours: 40 per week
Work Location: In person