We are looking for a dynamic and detail-focused Operations Support Administrator for a busy and expanding operations team. This position plays a crucial role in supporting field activity coordination, project delivery, and the overall operational flow of installations, while also contributing to a positive customer experience.
Main Duties & Responsibilities:
* Coordinate schedules for installation and follow-up works.
* Manage and adjust technician diaries to maximise daily efficiency.
* Act as a point of contact for mobile teams, offering live operational support.
* Organise logistics with external providers, such as scaffolding and equipment transport.
* Handle inbound queries from both customers and field staff via phone and email.
* Keep internal databases updated and ensure all regulatory and compliance documents are properly maintained.
* Administer payment processes linked to installation activity, including tracking and follow-up of outstanding amounts.
* Assist with departmental planning, reporting, and day-to-day operational activities.
Candidate Profile Essential:
1. Previous administrative or operations support experience in a fast-moving setting.
2. Strong time management and c...