Job Details
Job Ref: AM15047
Branch: Doubletree by Hilton Coventry
Location: Doubletree by Hilton Coventry, Coventry
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 12/12/2025
Closing date: 31/01/2026
Role Overview
The position is Director of Sales at Doubletree by Hilton Coventry. We offer opportunities for growth within the Klarent Hospitality Group.
Benefits
* £250 up to £1000 cash incentives when referring a friend – T&C’s apply
* Long service recognition cash bonus and free overnight hotel stays for services from 2 years and up.
* Meals provided whilst on shift
* Sales incentives and initiative rewards
* Discounted / Free use of leisure facilities – “Hotel specific”
* Free Car Parking – “Hotel specific”
* Stays in our hotels at discounted prices or free stays as part of rewards & recognition incentives
* Opportunities for personal development within the hotel
* Group Brand Portfolio
* Fully funded apprenticeships – T&C’s apply
* Annual Holidays entitlements inclusive of Bank Holidays
* Opportunity to buy additional holiday entitlements
* Pension enrolment
Qualifications
* Passionate and willingness to learn
* Positive attitude and someone who makes our guests smile
* Genuinely friendly and caring
* Enjoys working as part of a team
* Ambitious and hard working and able to develop their team
* Excellent standards
* Lead from the front, good organisational / time management skills
* Resilient, creativity, able multitask and can work under pressure
* Ability to work morning, afternoon/evening, and weekends
* Able to deliver exceptional customer experiences all the time
Responsibilities
* Analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace
* Integral part of the growth & development of future and repeat business
* Analysis local market trends and competitor activity to identify business leads
* Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
* Negotiate room rates/packages with corporate clients
* Develop and implement creative local marketing channels, including social media channels
* Prepare company contracts for the hotel in accordance with current business and pricing conditions
* Work within current business strategies and recognising potential opportunities
* Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
* Attend Sales events, as required
* Produce accurate and timely reports that meet the needs of the Head of Sales and senior management to include the reporting of appointments, calls made and business leads
* Answer customer queries in a prompt and professional manner
Hotel Description
Located in the heart of England, just off the M6, the DoubleTree by Hilton Coventry is newly refurbished and welcoming, a top choice for business travellers, convention attendees and families.
Unwind in a spacious guest room with complimentary WiFi, an LCD TV, tea and coffee making facilities and 24-hour room service. Upgrade to a deluxe room to enjoy extra perks including fluffy bathrobes, slippers, Nespresso coffee machine and a one-hour extended check out. Opt for a suite with more space, premium bathroom amenities, late check-out and mineral waters awaiting your arrival. Ask our friendly team about the accessible and connecting rooms.
Relax at our LivingWell Spa with personalized beauty treatment, aqua class, steam or leisurely lap swim. Business meetings for all sizes are easy to plan and manage with our refreshed conference space for up to 600 guests and on-site parking. Stop by The Larder Bar for your morning Starbucks coffee, a business lunch or a late night drink. Sit a while at our on-site restaurant, The Larder, serving British cuisine with a contemporary twist. Experience post-war charm enhanced with retro-styling of a country house pantry.
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