Job Description
About The Role
At GSF Car Parts, our Sales Managers' passion to support the branch team and assist the General Manager with day-to-day duties is paramount. As the Sales Manager, you will be responsible for helping to lead, and work alongside the Sales Advisor team, boosting branch sales, customer relationships, and hitting monthly sales targets.
It is important that alongside the General Manager, you are proactive and positive towards branch and Company promotions and initiatives; leading our aim to be the best supplier, employer, and customer within our industry.
Main Duties include:
1. Daily Sales, Margin, and Profit Performance to ensure the team/branch is staffed to deliver budget daily
2. Measure and Manage Sales Advisors against their KPI’s
3. Daily communication with the team, including team briefs, updates on performance, and constructive feedback where customer standards aren’t being met
4. Recognize excellence with constructive feedback and use positive communication to engage the team
5. Engage the team to believe in achieving branch goals and challenge any disruptive behavior
6. Ensure the team delivers excellent customer service and keep the Branch Manager updated
7. Ensure customer service requirements are met or exceeded, and deliver solutions if not
8. Instill a solution-based customer service mentality
Working hours: (average) hours Monday to Friday
About You
The ideal Sales Manager will have experience working in a strong, sales, target-driven environment, providing excellent customer service.
What you'll need to succeed:
* Display qualities to manage and motivate a diverse team
* Driven to achieve
* Able to set high standards of work and appearance
* Focus on delivering excellent customer service
* Confident and capable of leading by example
* Good interpersonal and leadership skills
* Experience of P&L Management and commercial management is desirable
* Previous use of MAM or Allicat is desirable
* Automotive knowledge is helpful but not essential
What we'll offer:
* Performance-based bonus opportunity
* Days annual leave (including bank holidays), with up to 5 additional days based on service
* Free flu vaccine
* Health & wellbeing tools
* Support from pension experts
* Life assurance scheme
* Discounts from household names like Asda, Nike & John Lewis
* Financial wellbeing products including advances and savings schemes
* Paid time off to volunteer
* Training, qualifications, and career progression opportunities
About Us
GSF Car Parts is one of the UK’s leading automotive parts distributors, supplying thousands of independent garages throughout the UK and Ireland. We have over branches nationwide and a turnover exceeding £. Our network is supported by centralized departments in procurement, supply chain, marketing, and national accounts. We benefit from integrated IT systems, including our industry-leading catalogue system, Allicat, and access to the Servicesure garage programme.
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