Overview
This role will use your understanding of person-centred care to be part of a responsive team. You will be providing support to customers and their families at short notice in the event of a needed break for unpaid carers. Supporting people in their daily lives is varied and any day could include, helping someone develop a new skill, providing personal and emotional support, helping people plan and manage their home, support with leisure activities and interests. You could be supporting people in their own home or taking them out and about in their community. You will also play a proactive role in signposting the people we support and their families.
Other job titles you may have held: Care Assistant, Care Worker, Support Worker, Hospitality Worker, Support Assistant, Care Support Worker, Carer, Home Care, Senior Care Assistant, Care Professional.
Responsibilities
* Provide person-centred care and support to customers and their families, including personal and emotional support as needed.
* Support customers with daily living activities, planning and managing their home, and engaging in leisure activities and interests.
* Assist with signposting and connecting people to relevant services and resources.
* Work in customers’ homes or in community settings, including outings as required.
* Utilise mobile systems to update care plans and check on scheduled visits.
Qualifications
* A full driving licence and your own vehicle is essential.
* Experience is not essential for this role; a kind and compassionate nature is more important and full training will be given.
* An understanding of person-centred care.
* Strong communication skills.
* Comfortable using various systems on a mobile phone to update care plans and check on scheduled visits.
* Comfortable assisting with personal care for the people we support when required.
Benefits & Additional Information
* The opportunity to make a positive impact to the lives of unpaid carers across Cambridgeshire, Peterborough and Norfolk.
* Ongoing learning and development.
* 28 days annual leave (inclusive of bank holiday entitlement, pro rata).
* The option to buy or sell up to five days annual leave (subject to certain criteria being met).
* Access to a 24/7 GP, Employee Assistance Programme (EAP), and confidential counselling service.
* Death in service benefit of three times your annual salary.
* Supportive working environment alongside other Care Professionals, Rapid Responders, Care Team Managers and the wider organisation.
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