Customer Relationship Management Manager
Trinity Resource Solutions provided pay range
This range is provided by Trinity Resource Solutions. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We have a great opportunity for a Customer Relationship Management Manager to join our established client based in Henley-On-Thames on a permanent basis.
Our client is a global manufacturer within the Food & Beverage sector who is a market innovator, offering a progressive and rewarding opportunity. If you're looking for a new challenge in a growing company with fantastic benefits and culture to match - then please apply!
What's in it for you:
* Private Medical
* Bonus Scheme
* Enhanced Pension
* Life Assurance
* 25 days holiday with the option to buy more!
* High-Street Discounts
Responsibilities:
* Develop effective, collaborative relationships with customers to agree on their data and support requirements.
* Work with the customer and Demand Planning and Commercial to develop collaborative forecasting ensuring future high levels of service.
* Regularly liaise with planning and logistics teams to keep abreast of current situations and drive accountability on service.
* Service and availability reporting and analysis (against targets) sharing insights to seek service improvements. Analyzing Customer, internal, and 3rd party vendor systems.
* Work cross-functionally across all internal departments, remotely, at the Factory and Office locations.
Experience Required:
In order to achieve the top salary you must have the following experience:
* Ideally, minimum of 2 years’ experience, preferably within a comparable industry/role.
* Experience in a customer-facing role.
* Experience in sales order processing.
* Great attention to detail.
* Excellent communication skills and ability to manage stakeholders both internally and externally.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service and Supply Chain
Industries
Food and Beverage Retail and Food and Beverage Manufacturing
#J-18808-Ljbffr