Social network you want to login/join with:
* Reward & Benefits: Competitive salary, company car or car allowance, and excellent colleague benefits
About us
We are Churchill Retirement Living, the fastest-growing company in the UK retirement house building sector, and we’re looking for people like you.
We’re a family-run, privately-owned business with ambitious growth plans. Currently employing 700 people, we pride ourselves on building beautiful, quality, purpose-built one- and two-bedroom apartments in desirable locations across the UK for those seeking an independent lifestyle in later life. Our developments are designed to provide security, peace of mind, and independence, removing the hassles and fears often experienced by older people.
We have been recognized with numerous awards, including being named by The Sunday Times as the 2nd Best Company to Work for in the UK, and we were the first retirement living specialist to be crowned overall ‘Housebuilder of the Year’ by the WhatHouse? Awards.
About the role
Providing exemplary service to our customers is our top priority. To support both prospective and current customers with their benefit entitlements, which can be complex, we have created a new role for an Entitlements Advisor on a permanent basis.
Your responsibilities will include:
1. Being the first point of contact regarding entitlements
2. Understanding customers’ circumstances and discussing entitlement options
3. Supporting research and paperwork completion
4. Arranging informative events at Lodges to showcase potential entitlements
5. Staying updated on all relevant benefits
6. Using systems like Fintal to ensure proper qualification and eligibility checks
The role is based at our Head Office in Ringwood, with frequent travel to Lodges across the UK to meet customers in person.
Working hours are 9:00 am to 5:30 pm, Monday to Thursday, and 9:00 am to 5:00 pm on Friday, with a one-hour lunch break.
About you
We seek someone with an understanding or genuine interest in UK benefits and grants, gained from experience in local government, social services, charitable sectors, or personal support for friends and family. Alternatively, a background in the Retirement Living or Care sector with in-depth knowledge of customer support and advice is desirable.
You should be personable, an excellent communicator, calm, empathetic, confident in speaking and presenting to groups, organized, proactive, and passionate about your work.
How you’ll be rewarded
* Day off on your birthday
* Buy and Sell holiday scheme
* Health Screening
* Life Assurance
* Eye Care Reimbursement
* Land Introduction Bonus
* Colleague wellbeing programmes and company ambassadors
* Charity fund matching through Churchill Foundation
Join the Churchill family and be part of an ambitious, successful business that values and appreciates its people. Apply today!
We are committed to protecting your personal data when you submit a job application. For more information, please read our privacy policy.
#J-18808-Ljbffr