Job Description:
* Use your personality to inspire and respect your customers and colleagues while sharing a great deal of fun.
* Technology is evolving daily, and so is TUI. We provide you with the best tools to build your knowledge, understand our customers, adapt your style, answer questions, bring holidays to life, and improve customer loyalty.
* If things don’t go as planned, be proactive and confident in investigating and resolving questions or complaints.
* Embrace change and rise to the challenges of a customer-focused role.
* Drive to achieve will lead you to exceed your sales and service objectives, often called ‘Smashing your Targets’ in Retail.
About You:
* Strong commitment to achieve targets and overcome challenges.
* A team player who engages and collaborates with customers and colleagues.
* An organized individual who takes pride in their work and their own development.
* Ability to use initiative to proactively spot and resolve potential problems.
* Passion for working within tourism; travel experience is not essential.
* Confidence to handle multiple currencies and administrative tasks while following procedures.
* Flexibility to work variable shift patterns, including evenings and weekends, with shifts typically shared 4 weeks in advance.
Our Offer:
* Fantastic holiday benefits, including discounts, special offers, and the ability to purchase additional ‘TUI time off’.
* Competitive salary with a commission scheme rewarding exceeding targets.
* Health and Wellbeing support across five key areas: Financial, Health, Social, Community, and Career.
* An inclusive environment with a Culture of Care.
* Disability Confident Commitment.
* Investment in your development, starting with an interactive web-based workbook alongside your store induction.
We celebrate your uniqueness and aim to inspire the future of travel. For more on Diversity & Inclusion, please visit our website.
If you need more information about this opportunity, please email us.
To apply, please answer all questions fully. You will also need to complete an online assessment, which can be done after submitting your application or received via email shortly after.
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