Bank Receptionist
Administration and Business Support - Haling Park Care Home
Contract: Bank
Salary: £12.21 Per Hour
Shift Type: Days
Contracted hours: Bank
Located in Croydon, London, our care home has been purposely built to support older people in making the most of every day. We provide Nursing, Residential, Dementia, Respite & Pallative Care for 62-residents.
As Receptionist, you’ll be the welcoming face of our care home, creating a positive environment for residents, visitors, and team members alike. Your excellent communication and interpersonal skills will be key to thriving in this role!
What we offer:
* £12.21 per hour
* Contracted to Bank
* Pension
* Onsite Parking
* Paid DBS
* Uniform Provided
* 5.6 Weeks Annual Leave (Based on a full-time contract)
What You’ll Do
Face-to-Face Interactions: Greet and assist visitors and clients with a positive attitude, addressing their needs and queries as effectively as possible.
Mail Management: Sort and distribute incoming mail efficiently, ensuring that all correspondence reaches the right hands.
Secretarial Support: Provide essential secretarial support, including maintaining accurate records and updating resident information on a daily/weekly basis.
Organizational Tasks: Handle general filing, record maintenance, and photocopying to keep our office operations smooth and organized.
Policy Adherence: Work in alignment with company policies and contribute to creating a supportive and efficient work environment.
Additional Duties: Perform any other reasonable duties as requested by the manager or proprietor to support the smooth running of the care home.
What We’re Looking For
* Communication Skills: Exceptional communication and interpersonal skills to build positive relationships with residents, employees, and external professionals.
* Organizational Abilities: Strong organizational skills to manage multiple tasks efficiently and maintain accurate records.
* Friendly Demeanour: A welcoming attitude to create a positive experience for everyone who interacts with our care home.
* Team Player: Ability to work collaboratively with others and contribute to a supportive team environment.
Why You’ll Love This Role:
* Dynamic Environment: Enjoy a role where each day offers variety and the chance to make a meaningful impact on people’s lives.
* Community Focus: Be a key part of a caring environment where your efforts help maintain high standards of service and hospitality.
* Supportive Atmosphere: Work in a positive and supportive setting where your contributions are valued and recognized.
About us:
You’ll be joining a values-led care home that’s part of the Care Concern Group, a family-owned provider with over 100 care homes across the UK. We’re expanding rapidly and are committed to delivering high-quality care and support to our residents. If you’re ready to take on a rewarding role in a growing and supportive environment, we’d love to hear from you.
We believe in delivering care to the highest standard, and our five core values guide everything we do:
Trust | Respect | Passion | Kindness | Inclusivity
These values define who we are and underpin everything we do, from the smallest interaction to the most complex care. If you live by these principles, this is a place where you can belong and truly make a difference.
If you’re ready to bring your warmth and organizational skills to a role where you can truly make a difference, we’d love to hear from you! Apply now to join our team and become the friendly face of our care home.