Job Summary
We're looking for a Night Engagement Worker to join the team in Redbridge. You will support within the Offender Personality Disorder Housing Accommodation to assist in successfully rehabilitating and reintegrating our residents and participants back into the community. The service delivers support for people in the criminal justice system who are deemed high risk and likely to meet criteria for personality disorder. Penrose OPD HASS service offers specialist accommodation to people with high risk/high needs who require intensive support to overcome barriers to resettlement and progress towards independent living in the community. You will assist those who have recently been released from prison, secure health settings, or are transitioning from Approved Premises.
Key Responsibilities
* Support residents who may be facing challenges with substance misuse, helping them take positive steps forward.
* Creating one to one person‑centred support plans to support residents in achieving their goals.
* Ensuring the safety and wellbeing of residents at all times during the shift, including regular check‑ins and carrying our protocols.
* Planning activities to engage residents with other people, communities, and opportunities during the evening, which may include movie nights and games nights.
* Lone working is part of the role, but you'll always have a supportive team around.
* Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service.
We're looking for someone who shares our passion for supporting people who may be deemed as having a personality disorder and have been referred to us by the criminal justice service. Our residents are at the forefront of our service delivery, so building trusting and professional relationships is key. You'll be adaptable, proactive, and confident using your initiative to resolve challenges, and keep the night service running smoothly. Teamwork is essential and having previous knowledge of the needs our residents may have. Each support plan is tailored to the individual, so you'll help deliver care that truly meets their needs.
Qualifications and Skills
* Understanding of Personality Disorder and the Criminal Justice System.
* Experience in working with people of different backgrounds which may be complex.
* Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals.
* Comfortable working with people who have different types of histories of behaviours which have led to in‑prison sentencing.
* Awareness of external opportunities which are available such as with education, employment and benefits.
* Organised and proactive in managing tasks like welfare checks, safeguarding, and accurate record keeping.
* Confidence in identifying when someone may be struggling with their mental or physical health, substance use, or other challenges, and knowing how to respond.
* IT proficiency, ability to learn new software programs, basic Microsoft experience.
* Cultural awareness, self‑awareness, and ability to identify personal growth areas and take feedback.
* Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents.
* Ability to motivate and empower others to reach personal goals and overcome barriers to independence.
* Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
Remuneration and Benefits
* Salary: £28,800.
* Shift Pattern: 37.5 hours per week Monday to Sunday, 20:30 – 08:30. You may also be required to work outside these hours as per service and resident requirements, which includes weekends and bank holidays that form part of your rota.
* 25 days (full‑time equivalent) annual leave, increasing with the length of service.
* Employer pension contribution.
* Eligibility to register with Blue Light Discount Card.
* Access to discounted tickets for music events, shows, sports and more.
* Reflective Practice regular sessions with a therapist provided by an external provider to support mental health and wellbeing at work.
* Training and development, including access to courses, upskilling, and progression plans.
* Employee Assistance Programme, including counselling.
* Life assurance scheme.
* Cycle‑to‑work scheme.
* Annual staff awards.
* EDI Ambassador programme.
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