Job description
About us
KPMG Microsoft Business Solutions a growing Microsoft Dynamics Practice delivering world class solutions in ERP, CRM, and e-Commerce. Our solutions are focused on advisory and implementation services that relate to the implementation of Microsoft Dynamics 365 products including (CRM & ERP). Such systems are strategic IT solutions which integrate all the management information across an entire organisation into one single intuitive software application. They embrace all departments of a company from finance to manufacturing to customer relationship management, HR, and sales, in one single system.
About the Role:
The Dynamics Power Platforms CE Technical Architect is a core team member of KPMG customer delivery of Microsoft Dynamics 365 centered solutions. The Architect will be involved in the business processes and solution design and will be hands on configuring and customizing the implementation of Dynamics Power Platforms solutions leading both onshore and offshore development teams.
This role is an important element of KPMG Microsoft Business Solutions’ delivery of Microsoft Dynamics 365 CE projects. It is a dynamic and exciting opportunity to join a rapidly growing business area within an established and market-leading global Big 4 firm.
Responsibilities:
1. Contribute to the delivery of high-quality business and software solutions to our clients using knowledge of Dynamics 365 CE functional capabilities working closely with client teams and business stakeholders
2. Lead, organise, manage, and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and delivery team(s)
3. Be responsible for ensuring our pre-sales engagements are delivered with the same rigour and attention to detail as our client engagements
4. Interface effectively with other members of the delivery team and the solution Architect to ensure that the Power Platforms solution meets client’s requirements
5. Contribute to the wider CE practice by defining training needs within the team and coaching or mentoring other team members
6. Identify business/project risk and mitigate or communicate as necessary
7. Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations
8. The creation of high quality and sustainable client solutions and project documentation including support for testing activities
9. Deliver all consultancy and configuration work according to KPMG project methodology, ensuring that all software applications are implemented successfully according to the project plan: on time and on budget
10. Contribute to Pre-Sales activities as required including building demo and proof of concept solutions for various client presentations
11. Delivery of end-user training to clients and colleagues where applicable
12. Meet and exceed customer expectations of business knowledge, skills, and behaviour
13. Identify business/project risks and mitigate or communicate as necessary
14. Communicate progress updates to relevant parties both formally and informally
15. Lead practice development activities such as defining and configuring industry specific solutions
16. In all activities, ensure timely completion of internal processes and mandatory training
17. Work on own initiative and with minimal support if needed
18. Promotes the Values of our company
19. Always represent KPMG Microsoft Business Solutions in a professional and positive manner.
Qualifications and Essential Skills:
20. Extensive experience as a CRM Consultant with largescale implementations, deep and broad knowledge of technical capabilities of Dynamics 365, including appropriate certification. Must be able to show good knowledge of practices for Dynamics 365
21. Strong understanding of Azure and cloud technologies, .Net development and Power BI.
22. Deeper understanding of the broader Microsoft stack and be able to leverage it to create powerful solutions (PowerApps, Power BI, Common Data Services, Azure, Office 365) and working in fast paced Agile environments.
23. Ability to clearly articulate and present ideas and solutions in line with the capabilities of Microsoft Dynamics 365.
24. Successfully translate business and customer needs into a great digital customer experience.
25. Good understanding of Microsoft Dynamics Power Platforms Accelerators, industry templates and add-ons
26. Leading and mentoring junior team members
27. Willingness to develop knowledge of new functionality in the Microsoft platforms, keeping on top of roadmaps, studying for certifications to ensure we help deliver best solutions to our clients
28. Knowledge of best practices for working with offshore teams
29. Microsoft Dynamics CRM Certifications, ideally most current versions are desirable
30. Preferably a University graduate with relevant degree within a computing or business discipline
Tech Skills:
31. Strong experience in writing .Net code for Dataverse Plugins
32. Strong experience in writing Client-Side scripting to support client-side customization of Power Platform
33. Experience in the development of supporting technologies such as Azure Functions, Logic Apps & Data Factory
34. Experience in complex data migrations between applications and the Dataverse
35. Experience in designing and implementing enterprise integrations with the Power Platform and knowledge of integration patterns
36. An excellent understanding of the technical principles within the Power Platform
37. Extensive knowledge and experience of implementing testing methodologies for code components
38. Extensive knowledge and experience of implementing automated unit testing for code components
39. Extensive knowledge and experience in performing code reviews
40. Knowledge and experience in up-to-date coding trends for development of robust, security conscious solutions
41. Excellent knowledge of source control technologies and branching strategies
42. Demonstratable knowledge and experience of implementing automated build and release pipelines for continuous integration and delivery (CICD)
43. Ability to mentor junior team members on their technical knowledge to increase the competency of the team and quality of delivery
Soft Skills:
44. Confident in own ability and demonstrates this to clients and colleagues
45. Works independently as well as in a team environment
46. Excellent presentation and demonstration skills
47. Good, clear communication skills
48. Ability to lead work-stream and present to the C-Suite stakeholders
49. Ability to manage time and prioritise multiple tasks accordingly
50. Thinks clearly and responds calmly when under pressure
51. Strong problem-solving capabilities
52. Strong client centric approach with emphasis on client satisfaction
53. Confidence to reach out to more senior colleagues for guidance
Experience and Background:
54. Extensive experience as a CRM Technical Architect with largescale implementations, deep and broad knowledge of technical capabilities of Dynamics 365.
55. Must be able to show good knowledge of practices for Dynamics 365Experience in a delivery-orientated IT environment using waterfall and agile methodologies.
56. Deep understanding of software development lifecycle, development management,