Overview
Senior Store Assistant - Keyholder role at Toolstation, part of the Travis Perkins plc family, based in Scarborough. 20 hours per week.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
What You'll Do
* You’ll be the friendly face of Toolstation, helping customers find what they need and being hands-on with deliveries, warehouse tasks, and stocking shelves.
* Be prepared to roll up your sleeves in a fast-paced environment where it can get hot in summer and chilly in winter.
* Take accountability for supporting colleagues to deliver a great customer experience; some experience as a key holder or supervising team members is helpful but not essential.
* Handle deliveries, unpack stock, keep the store clean, and prepare orders; hard work and a positive attitude are valued.
* Provide outstanding service: be proactive in creating a great customer experience during busy times.
* Ask the right questions to understand customers’ projects and help them find everything they need.
* Be proactive in promoting Toolstation Club and Trade Accounts and sign customers up for benefits.
* Keyholder responsibility: open and close the store, assign daily tasks to the team, and provide short-term supervisory cover when needed.
What You'll Bring
* A friendly personality to help maintain high store standards and a positive work environment.
* Reliability: flexibility, commitment, and support for customers and the team.
* Accountability: willingness to take charge in a previous role and step up when needed.
* Your best self: energy, enthusiasm, and a personality that shines.
What You'll Get
* Why Join Us? Career growth opportunities within Toolstation and the wider Travis Perkins Group, with training and development including access to the Toolstation Academy and Apprenticeship programmes.
* Benefits: 22 days holiday + Bank Holidays
* Company pension scheme and life assurance
* Bonus scheme and cycle to work program
* Save and buy as you earn options
* 20% discount across all Travis Perkins companies
* Health and wellbeing support (Aviva Digicare +)
* Financial education, support, and recognition awards
* Discounts at over 1,000 retailers
About Toolstation
We’re one of the UK’s fastest-growing multi-channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self-builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
To apply
Caught your interest? Visit www.toolstationjobs.com or click apply. Our policy is to employ the best-qualified people and provide equal opportunity for advancement and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
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