Job summary We are offering an exciting fixed term or secondment opportunity for an experienced and motivated individual to join us as a Senior Integrated Neighbourhood Team (INT) Coordinator. This role provides essential leadership and operational oversight to INT Coordinators across multiple Primary Care Networks within your assigned locality. You will act as the central point of contact for INT activity, ensuring high-quality coordination, effective communication across partners, and consistent delivery of integrated care for citizens with complex needs. Alongside your leadership responsibilities, you will also coordinate your own designated INT. This is an office-based role, working closely with colleagues within the Locality Hub to support day-to-day coordination, communication and problem-solving. Please note that you will be based atone of the following Locality Hub sites for the majority of the week: North: Stockland Green Primary Care Centre East: Washwood Heath Health and Wellbeing Centre West: Summerfield Urgent Care Centre Central: Moseley Hall Hospital South: West Heath Hospital In addition to your locality base, you will also travel to your designated INT and across the Trust when required to support service needs. Applicants wishing to apply on a secondment basis must secure agreement from their current line manager before applying. For an informal conversation about the role please contact Perminder Brar or Daniel Brown. Main duties of the job Provide line management, supervision and compassionate leadership to INT Coordinators. Manage performance, absence, conduct and staff development, including annual PDRs. Chair weekly INT meetings on a rota basis and ensure actions are progressed. Lead the onboarding, induction and training of new INT Coordinators, including Case Management Tool (CMT) training. Act as the navigator for MDT processes, ensuring effective communication between PCNs, community services, social care, mental health and voluntary sector partners. Produce high-quality patient summaries, reports and data extracts to support MDT decision-making and performance monitoring. Maintain accurate records and ensure all information is captured within the CMT and shared care systems. Support the development and implementation of SOPs and contribute to continuous improvement initiatives. Provide locality-wide cover to ensure a consistent, high-quality coordination service. Work collaboratively with the Locality Hub Care Coordination Centre to ensure seamless support for patients with complex needs. About us BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care. If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you. Job description Job responsibilities The role includes line management responsibilities as well as management of your own Integrated Neighbourhood Team. For further information please refer to the attached Job Description. Job description Job responsibilities The role includes line management responsibilities as well as management of your own Integrated Neighbourhood Team. For further information please refer to the attached Job Description. Person Specification Qualifications/ training Essential NVQ Level 4 or equivalent Evidence of leadership/management qualification or equivalent Educated to GCSE level or equivalent with grade C or above in English and maths ECDL or equivalent IT qualification / experience Evidence of continuous personal development Experience Essential Significant experience of leading a team or supervising staff Contributing to service improvement or the development of Standard Operating Procedures IT Systems and project management experience acquired through training or experience to degree equivalent Skills/knowledge Essential Leadership and people management skills, including mentoring and performance support Knowledge of administrative procedures e.g., processing of information, following standard operating procedures Advanced communication and negotiation skills to influence stakeholders Competent in the use of IT software systems, (including Microsoft Office) and handling sensitive personal identifiable data Demonstrable evidence of problem solving and resolving issues as they arise in a fast-changing environment Able to communicate clearly and sensitively with a wide range of people, including external partner organisations, community teams and patients and their families Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records Able to induct new staff into a team, providing training to new colleagues Adaptable and flexible approach to work with the ability to prioritise workload Understanding of the importance of confidentiality and information governance Ability to collate and analyse data, prepare reports and contribute to audits and service improvement Personal qualities Essential Self-motivated with the ability to motivate others Ability to work autonomously without direct supervision Able to prioritise conflicting tasks and demands Ability to set high standards for self and others to deliver service priorities Other job requirements Essential Able to travel independently across the Trust as service needs demand Person Specification Qualifications/ training Essential NVQ Level 4 or equivalent Evidence of leadership/management qualification or equivalent Educated to GCSE level or equivalent with grade C or above in English and maths ECDL or equivalent IT qualification / experience Evidence of continuous personal development Experience Essential Significant experience of leading a team or supervising staff Contributing to service improvement or the development of Standard Operating Procedures IT Systems and project management experience acquired through training or experience to degree equivalent Skills/knowledge Essential Leadership and people management skills, including mentoring and performance support Knowledge of administrative procedures e.g., processing of information, following standard operating procedures Advanced communication and negotiation skills to influence stakeholders Competent in the use of IT software systems, (including Microsoft Office) and handling sensitive personal identifiable data Demonstrable evidence of problem solving and resolving issues as they arise in a fast-changing environment Able to communicate clearly and sensitively with a wide range of people, including external partner organisations, community teams and patients and their families Excellent written communication skills; able to write clearly and concisely and produce reports and keep accurate records Able to induct new staff into a team, providing training to new colleagues Adaptable and flexible approach to work with the ability to prioritise workload Understanding of the importance of confidentiality and information governance Ability to collate and analyse data, prepare reports and contribute to audits and service improvement Personal qualities Essential Self-motivated with the ability to motivate others Ability to work autonomously without direct supervision Able to prioritise conflicting tasks and demands Ability to set high standards for self and others to deliver service priorities Other job requirements Essential Able to travel independently across the Trust as service needs demand Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.. Employer details Employer name Birmingham Community Healthcare NHS FT Address Priestley Wharf - Various sites listed in advert Holt Street Birmingham B7 4BN Employer's website