Join us as an Administrator at Thirteen Group! Role Overview Thirteen Group is on the lookout for an Administrator (internally known as MOJ Business Administration Support) on fixed term basis until March 2026, with possible extension You’ll support the administration of our Ministry of Justice Accommodation Support service. Our team provides personalised accommodation-related support for sentenced and unsentenced clients, in both custodial and community settings, across the North East. We support ex-offenders to source, secure and sustain accommodation; having stable accommodation goes a long way to help people break the cycle of re-offending This is a roam role, so you’ll work from various locations including from home, head office at Hudson Quay in Middlesbrough and other Thirteen buildings. We’ll need you to be flexible around business and team need, so you may need to come into the office more frequently when required Thirteen Benefits Salary £23,767 per annum (pay award pending) Annual leave starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays. Pension up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer). Simply Health save money on common health expenses and get access to health and wellbeing support services. T’dar our Discount and Reward platform giving you huge savings on everyday brands. Opportunities to buy and sell annual leave Key Responsibilities Support our service with a variety of administration tasks to ensure we meet our contractual requirements and enable us to deliver a first-class service You’ll support with the promotion the service, as well as recording and distributing referrals to our Accommodation Support Workers Create and maintain records of funding spends for customers using a range of external and in-house systems, ensuring the evidence meets audit requirements Set up and assist at meetings including organising venues, prepare paperwork and minute taking Provide general administration support to the team, such as raising purchase orders, responding to customer queries, and data input About You Fantastic experience within an administration setting or great transferrable skills Comfortable using a range of IT systems and working with databases Able to respond and deal with sensitive topics and queries with empathy Excellent organisation and able to proactively manage your workload Great communication skills and someone who effectively adapts to change A collaborative team player who can assist in the delivery of a customer driven service Why Thirteen Group? We’re more than just a housing association we’re a community builder. As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties. Join a team that’s local at heart but welcomes talent from everywhere. Be part of an organisation that values diversity and inclusivity. Be a part of a company that offers tailored support services, going beyond just housing solutions. Interested? For more details, please refer to the attached documents. If you’d like to talk more about the role, please contact Lisa Metcalfe, Offender Services Team Leader on 07786171703 for an informal discussion. NO RECRUITMENT AGENCIES, please. Are You Ready for a Rewarding Challenge? Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community! As part of our hiring process, if you’re successful we’ll need to verify your right to work in the UK. Unfortunately, we are not a Skilled Worker Sponsoring Employer at this time. This role has the potential to be made permanent If you’ve interviewed for this role within the last 6 months, we wouldn’t be able to reconsider your application at this time