An exciting new opportunity to join the team here at Carnoustie Golf Links has become available as our Head of Food and Beverage. This role will be responsible for all of our food and beverage outlets, working 40 hours per week, primarily based at Links House (The Rookery) and The Carnoustie Golf Hotel. The ideal candidate will have: o Proven operational knowledge, skills and experience in managing first class restaurant & bar operations o Excellent standard of literacy and numeracy o Proficient in using Microsoft Office o Proven experience in achieving P&L goals o Proven experience of management of restaurant teams o Manage multiple workloads and shifting priorities o Excellent interpersonal skills and ability to communicate effectively with customers, clients and employees at all levels o Achieve set, standards and operate to performance criteria; for example, health and safety, hygiene o Self-motivated and able to work on own initiative within a team environment Key duties of this role include, but are not limited to: Growth, client and customer satisfaction o Seeks new ways to drive revenue and grow business o Develop strong long-term client & guest relationships to enhance business retention, to gain referrals for new business and attract new clients and customers o Strong knowledge of each outlets menu and ensuring that all direct reports have the same level of menu awareness o Educate direct reports on wine pairing, ensuring they make use of these skills to promote the range of wines on offer o High level of consistent service delivery, ensuring that all direct reports follow suit – consistent service delivery throughout the team Financial Responsibilities o To improve financial performance utilising preferred suppliers, maximising labour productivity in line with policies and procedures and controlling costs o Support the Head Chefs of each outlet in analysing and reviewing all financial measures and tools to ensure positive financial performance through accurate forecasting and account management o Ensure stock is managed by carrying out stock counts and fixed asset and cash handling audits in line with the procedures set out in the operating manual o Using appropriate systems to ensure all catering areas operate efficiently o Labour scheduling systems & payroll is administered correctly for establishment staff and casual workers in accordance with their terms and conditions of employment o Educate team on conversion upselling Leadership and People Management o Operational hands-on role o Recruit, induct, motivate, manage, train and develop all employees following policies and guidelines o Manage the team and provide them with guidance on operational issues to ensure the business objectives are met o Take responsibility for the management of all direct reports including recruitment, induction, training and performance o Coach and mentor direct reports o Instil confidence in the team to allow them to make decisions in the absence of a senior member of the team o Hold regular team meetings to ensure the cascade of information down to team, ensuring regular feedback is provided o Create a positive team culture where all team members work together and support each business area as required o Facilitate effective communications between departments Brand Awareness o Promote each outlet as a preferred employer in the locality, internally and externally, adhering to the recruitment policies and raise the profile of each outlet in local communities, building relationships with key stakeholders o Be an ambassador of our values and promote brand standards across each outlet Planning and Organising o Plan and prioritise workload and tasks effectively for self and others to minimise reactivity, maintain a work life balance and ensure the right number and calibre of personnel o Collaborate with each outlet collectively and individually to ensure that each outlet has the required support, resources and information in order to provide the customer service standards expected o Work with the senior management team to create a food and beverage strategy, ensuring that each outlet works towards the targets and strategies set Why work with us? • Staff discounts in The Rookery Restaurant and The Professional Shop • Staff uniform provided as appropriate • Information campaigns on various topics (including LGBTQ, mental health, menopause, stress and burnout prevention and men’s and women’s health) • Mental health first aiders on site • Employee Assistance Programme • Social committee with events throughout the year • A true human being organisation that values employees as individuals • Learning and development opportunities Recent awards • Best Golf Course in Scotland Winner 2025 – Golf Course Awards • Best Golf Course over £250 2025– Scottish Golf Tourism Awards • Best Pro Shop winner 2024 – Scottish Golf Tourism Awards • Leisure, Tourism & Hospitality winner 2024 – Courier Business Awards • Sustainability Award winner 2024 – Golf Course Awards • Wellbeing in the Workplace winner 2023 – HR cHeRries Awards At Carnoustie, we pride ourselves on being a world leading golf destination, holding our values of Authenticity, Inclusivity, Sustainability and Innovation and Development at the heart of all that we achieve. Joining our team would mean upholding these values in all aspects of working life, striving to enhance our customer experience is every way possible.