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Transport Operative Apprentice
, Apply From: 02/07/2025
Learning Provider
Delivered by TRS TRAINING LIMITED
Employer
STEF Langdons Ltd
Vacancy Description
* Whilst studying the Level 2 Traffic Operator apprenticeship course, you will learn how Accept / process amending orders in the system
* Raising discrepancy reports
* Resolving issues occurring on deliveries
* Answering email and phone queries
* Responds to all customer enquiries and ensure they are made aware of delivery and collection arrangements, including any unanticipated changes via phone, email or portal
* Books incoming jobs onto company systems and allocates them to relevant depots, raising any disputes where identified and ensuring any follow-up action is taken
* Works closely with Warehouse and Transport colleagues and customers to identify any discrepancies in stock movements and ensure customers are informed and updated of progress
* Provide cover for the Transport Team where required
* Process customer emails and action amendments in system
* Handle various mailboxes and respond in timely manner
* Ensure all company systems are updated accurately and on a timely basis and relevant paperwork is in place
* Investigating and solving pre and post departure customer escalations
* Communicate effectively with internal and external stakeholders, ensuring they are kept informed and updated
* Adopt a diplomatic approach to problem resolution and will be comfortable working in a face paced working environment
* Dealing with transport bookings and queries
Key Details
Vacancy Title
Transport Operative Apprentice
Employer Description
Langdons delivers chilled and frozen food consignments throughout Great Britain from a network of 8 depots. We can deliver consignments down to 1 pallet in size, to almost any food location in Great Britain within 24 hours.With 1,500 employees spread across our 8 depots, we provide excellent geographic coverage and handle close to 2.7m pallets a year on behalf of nearly 2,000 customers. This makes us a market leader in this sector.
Vacancy Location
Showground Road Bridgwater TA6 6AJ
Wage Frequency
Custom
Number of Vacancies
2
Vacancy Reference Number
1000328795
Key Dates
Apply From
02/07/2025
Closing Date For Applications
2025-07-15 23:59:59
Interview Begin From
Possible Start Date
2025-09-01 00:00:00
Training
Training to be Provided
Traffic Operator Level 2 Apprenticeship Standard:
* You will be expected to complete monthly online training to develop your skills and knowledge around your role
* Your role will be based at: Showground Road, Bridgwater, Somerset, TA6 6AJ
Learning Provider
TRS TRAINING LIMITED
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAdministrative skillsAnalytical skillsLogicalTeam workingInitiativePatience
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