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Security officer

Falmouth
Anchor Group Services
Security officer
Posted: 29 September
Offer description

Join to apply for the Security Officer role at Anchor Group Services.

About Us: Anchor offers a wide range of roles nationwide. We are committed to our people and provide perks such as an employee assistance programme, Wagestream wage advances, and a dedicated manager. We also offer hundreds of accredited online training options through the Anchor Academy to support career progression.

Job Description

Job Role: Security Officer

Working Hours: Zero hour contract with guaranteed full-time hours available on a 4 on 4 off shift pattern, with 12-hour shifts offered for 2 to 5 months depending on operational requirements.

Pay: £13.90 per hour

Location: Falmouth Docks

Reporting to: Operations Manager

Overview

An exciting opportunity for an experienced and professional Security Officer to join our security team based in the Falmouth area. You will support the day-to-day operations of the site, cover shifts as required to ensure continuous security, deliver a high level of customer service to visitors, conduct regular patrols, monitor site activity, and respond to incidents in line with site procedures. The role requires vigilance, professionalism, and a proactive approach to security and safety. The planned start date is Wednesday 24th September. Although this is a zero hour contract, guaranteed full-time hours will be available on a 4 on 4 off shift pattern, with 12-hour shifts offered for 2 to 5 months, depending on operational requirements. A valid SIA Licence is the minimum requirement.

Duties Include

* Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
* Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
* Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
* Completing reports by recording observations, information, occurrences, and surveillance activities
* Maintaining organisation's stability and reputation by complying with legal requirements
* Contributing to team effort by accomplishing related results as needed
* Acting as a first line support to customers and visitors to site, providing a professional and friendly service
* Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
* Maintaining professional conduct at all times

Requirements

* Full 5-year employment checkable history
* Valid frontline SIA licence DS or SG
* Customer Service experience and confidence to handle conflict in a correct manner
* Flexible to meet the job requirements
* Excellent communication skills both written and verbal
* Smart appearance and be well-groomed
* Reliable and punctual
* High level of enthusiasm and passion
* Ability to work in a fast-moving environment

Benefits

* Access to a range of nationally recognised courses to help further your career, via the Anchor Academy
* Access to SIA and First Aid training at discounted rates, with financial support available
* Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
* Stream - pay as you earn
* Cycle to Work Scheme Available
* Full uniform provided
* Free Employee Assistance Programme 24/7 including access to counselling
* Hospital Saturday Fund
* Reward and Recognition awards

What’s Next?

If you would like to be considered for this position, APPLY NOW and we will be in touch.

Other roles this may be listed under: Multi-Site Officer, Security Officer, Security Guard, Security Personnel, Protection Officer, Loss Prevention Officer, Security Specialist, Safety Officer, Security Coordinator, Security Analyst, Asset Protection Officer, Security Operations Officer, Security Risk Officer, Facilities Security Officer, Protection Officer, Workplace Safety & Security Officer, SIA Security Officer, Security Enforcement Officer.

Within commuting distance of: Penryn, Mylor Bridge, Flushing, Budock Water, Mabe Burnthouse, Constantine, St Mawes, Truro, Helston, and Redruth.

Anchor Group Services is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran status, disability or genetic information or any other reason prohibited by law in employment.

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