Overview
Join to apply for the Analyst, Client Technologies role at Pall Corporation.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
As a global leader in high-tech filtration, separation, and purification, Pall Corporation helps customers solve their toughest challenges. Our products serve diverse, global needs across a wide range of applications to advance health, safety and environmentally responsible technologies. Pall is dedicated to protecting operating assets, improving product quality, minimizing emissions and waste, and safeguarding health. Find what drives you on a team with a history of discovery, determination, and innovation.
Learn about the Danaher Business System which makes everything possible.
Responsibilities
* Manage service desk incidents and requests with a focus on providing a seamless associate experience
* Provision user computing systems and tools to ensure associates have the best resources available
* Maintain IT systems and facilities to support operational efficiency and effectiveness
* Collaborate with global, diverse IT teams to deliver comprehensive support
* Focus on complex incident and request management, ensuring timely and effective resolution
Qualifications
* Experience in OS (Client and Server), O365 applications, network, and server infrastructure and technologies
* Experience in Tier-1 & 2 service desk support and PC support with a strong customer service orientation
* Ability to focus on incident, problem, and request management
* Basic project management skills
* Experience participating in IT and business-related projects
Nice to have
* Passion for problem-solving and customer service
* Team-oriented mindset with an openness to constructive feedback
* Eagerness to learn new technologies and systems
* ITIL and/or MCSA certification
Details
* Location: Cornwall, England, United Kingdom
* Employment type: Full-time
* Seniority level: Not Applicable
* Job function: Information Technology
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