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Customer Service Advisor, Tunbridge Wells
Client:
Location:
Tunbridge Wells, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
0285ada64c8b
Job Views:
6
Posted:
19.08.2025
Expiry Date:
03.10.2025
Job Description:
Job Role: Service Advisor
Location: Tunbridge Wells
Salary: Dependant on experience (up to £35,000 OTE)
I am recruiting for a rapidly growing automotive dealership in the Tunbridge Wells area who are looking for an experienced Service Advisor to join their successful team.
The ideal candidate will have previous experience as a Service Advisor and proven customer service skills.
Service Advisor duties include:
* Managing all service telephone and walk-in enquiries
* Meeting and greeting customers, qualifying and identifying customer needs for vehicle drop-off
* Updating customers throughout the service process
* Discussing and upselling additional work to customers
* Advising and forwarding diarised unsold work
* Carrying out inspections prior to handover to the customer
Skills and qualities required:
* Teamwork
* Ability to multi-task
* Ability to meet deadlines
* Confident and professional communication skills
* Highly organised
* Previous experience as a service advisor (preferred)
* Good technical knowledge of vehicles
* Positive, customer-focused attitude
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