Salary: £58,500 - 58,500 per year Requirements: Level 3 IT qualification or equivalent experience Certifications in VMware, Veeam, Microsoft, Fortinet, ITIL, and Networking Strong technical leadership and mentoring abilities Advanced troubleshooting, triage, and root cause analysis skills Experience in Microsoft Active Directory and Group Policy Proficiency in LAN/WAN networking, firewalls, VPNs, and WiFi configuration Experience with Windows Server 2019–2022 and VMware vSphere 8.0 Familiarity with enterprise servers and storage, including SAN and hybrid cloud SQL Server administration skills Knowledge of VoIP telephony and endpoint protection Understanding of disaster recovery and secure-by-design engineering Experience delivering virtualisation and hybrid cloud solutions (Microsoft Azure and Microsoft 365) Strong understanding of cyber security frameworks and standards Excellent analytical and problem-solving abilities Ability to communicate effectively at all organizational levels Highly self-motivated, organized, and professional Responsibilities: Act as technical authority for all infrastructure services, patterns, and standards Define, maintain, and communicate reference architectures and engineering best practices Translate high-level requirements into detailed technical designs Review and assure designs produced by engineers and partners Lead delivery of complex, high-risk, or cross-platform infrastructure changes Serve as final technical escalation point for infrastructure and enterprise platform issues Troubleshoot systemic performance, reliability, and interoperability issues Support major incident management and root-cause analysis Provide day-to-day technical leadership, coaching, and mentoring to engineers Set technical direction and priorities for infrastructure workstreams Drive knowledge-sharing and capability development within the team Ensure infrastructure solutions follow secure-by-design principles Lead vulnerability remediation across infrastructure platforms Coordinate technical delivery across internal teams and external suppliers Maintain core infrastructure documentation and diagrams Create and maintain operational procedures and support documentation Provide 3rd-line technical escalation to the IT Support Team Support Ishida Europe offices across EMEA, requiring travel when necessary Undertake additional responsibilities and projects as needed Technologies: Active Directory Azure Cloud Support ITIL LAN Microsoft 365 SQL Security VMware Veeam Windows Office 365 DevOps Hardware More: At Ishida Europe, we are a world leader in designing, manufacturing, and installing complete weighing and packing line solutions. We are excited to welcome a Lead Infrastructure Engineer to our IT team located in Woodgate, Birmingham. This full-time role offers a competitive salary of up to £58,500 per year and provides opportunities for continuous improvement and professional development within a supportive environment. Join us in shaping the technical direction of our infrastructure estate while working collaboratively across our EMEA offices. last updated 8 week of 2026