A leading coffee solutions provider in Milton Keynes is seeking a Customer Operations Team Leader. In this role, you'll manage the Customer Liaison and Call Centre teams, ensuring high-quality service delivery to national account customers. Ideal candidates will have call centre management experience, strong leadership skills, and a passion for customer service. This role involves developing team objectives, managing performance, and driving continuous improvement. A flexible approach to work is required, including occasional weekend cover. #J-18808-Ljbffr