Overview
Job Title: Regional Operations Manager : Care Homes
Location: London / Regional (Home Counties area) – TipTopJob, Hemel Hempstead, England, United Kingdom
Salary: Up to GBP 85,000
About the Role
We are seeking an experienced and dynamic Regional Operations Manager to lead a portfolio of high-performing care homes. This is a strategic leadership role where you will drive operational excellence, commercial success, and outstanding resident experiences across your region.
The ideal candidate will be a proven senior leader in care operations, with the ability to inspire, coach, and develop General Managers while fostering a culture of high performance, innovation, and compassionate care.
Responsibilities
* Lead and support multiple care homes to achieve excellence in care, compliance, and operational performance.
* Coach and mentor General Managers to strengthen leadership capability and foster engaged, accountable teams.
* Drive innovation and continuous improvement to enhance resident experience and operational efficiency.
* Ensure regulatory compliance, quality assurance, and safeguarding standards are consistently met.
* Use data and insights to monitor performance, make informed decisions, and respond to market trends.
* Build and maintain strong relationships with key stakeholders, including the NHS, CQC, and internal business partners.
* Champion company values, culture, and best practices across all homes in your region.
The Successful Candidate / Qualifications
* Proven senior leader in care home operations or a comparable high-service sector.
* Strong commercial acumen, with experience managing budgets, analysing data, and making strategic decisions.
* Exceptional leadership skills with the ability to inspire and develop large teams.
* Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
* Highly organised, results-driven, and able to thrive under pressure.
* Demonstrates emotional intelligence, integrity, and a collaborative approach to leadership.
Benefits
* Competitive salary
* Performance-related bonus
* Private healthcare
* Company pension scheme
* Professional development and leadership opportunities
Application
If you are keen to discuss the details further, please apply today or send your CV to the contact provided by the employer.
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