Salary: £30,000 - 55,000 per year Requirements: Experience working as a Business Analyst in a digital or technology project environment. Strong stakeholder management skills with the ability to collaborate across teams. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Ability to work independently while contributing effectively to project teams. A proactive approach to improving processes and delivering value through projects. Experience working with project delivery methodologies such as Agile and Waterfall. Experience using tools such as Azure DevOps or similar project management tools. Strong skills in requirements gathering, process mapping, and business analysis techniques. Desirable: BCS Business Analysis Diploma or equivalent certification. Knowledge or experience of DevOps tools, processes, and delivery approaches. Additional business analysis or agile delivery certifications. Responsibilities: Work with stakeholders to gather, analyse, and document business and non-functional requirements. Build strong relationships with stakeholders and subject matter experts across project teams. Analyse current processes and develop As-Is and To-Be process maps to identify improvement opportunities. Facilitate workshops and discussions to clarify requirements and support decision-making. Support project teams in prioritising work, defining scope, and delivering minimum viable products (MVP). Apply appropriate Business Analysis tools and techniques throughout the project lifecycle. Work closely with Product Owners and Project Managers to maximise value and support delivery outcomes. Produce high-quality documentation and ensure stakeholder agreement during key project stages. Communicate complex business and technical concepts clearly to a range of audiences. Contribute to improving processes and ensuring solutions meet business needs and project objectives. Technologies: Azure DevOps Support Cloud Security More: We are Thames Water, the UKs largest water and wastewater company, serving over 16 million customers daily. We are committed to building a better future for our customers, communities, and the planet. Our workplace is unique, rewarding, and diverse, offering meaningful career opportunities, flexible working arrangements, and excellent benefits. If youre looking for a career where you can make a significant impact while helping to protect water resources for future generations, we are here to support you every step of the way. Together, we can create a sustainable future. last updated 12 week of 2026