Join Our Team at Chartwells!
At Chartwells, we believe in rewarding your hard work with a comprehensive benefits package designed to support you and your family. Here’s what we offer:
* Contributory pension scheme
* Career Growth: Advance your career with our Career Pathways and MyLearning programmes
* Healthcare Access: Quick access to a Digital GP for you and your immediate family, along with wider healthcare benefits
* Travel Discounts: Exclusive deals with TUI, Expedia, Booking.com, and more
* Grocery Savings: Discounts at Tesco, Sainsbury's, Morrisons, and others
* Cinema Perks: Enjoy up to 44% off cinema tickets for your favorite blockbusters
* Cash Rewards: Earn cash rewards every time you spend, usable at a wide range of brands
* Wellness Programs: Free wellness, mindfulness, and exercise classes to help you unwind
* Share the Love: Pass on all discounts and offers to your friends and family
Your Role: What You'll Be Doing
Main Responsibilities:
* Be the first point of contact for hospitality enquiries
* Handle all incoming sales and hospitality enquiry calls
* Support the Hospitality Team in various tasks
* Manage client relationships and account management
* Process all hospitality client bookings, including financial transactions
* Maintain departmental administration and filing
Daily Duties:
* Prepare function sheets for the upcoming week and update CPU clipboards daily
* Update event consumptions within 24 hours
* Maintain the daily event calendar with incoming enquiries
* Add new enquiries to the hospitality pipeline tracker
* Confirm events in Planon
* Manage hospitality emails and ensure responses within 24 hours
* Oversee hospitality phone communications
* Collaborate with Dispatch and Hospitality Supervisors to meet delivery and customer requirements
Sales and Marketing Focus:
* Deliver excellent customer service and communication
* Prepare quotations for the Occasions and Only at Oxford brands
* Assist in crafting creative pitches and designs
* Manage the Only at Oxford Instagram and Twitter accounts
Finance Responsibilities:
* Ensure all events are accurately captured in Planon
* Monitor and update all consumption records
* Complete Nexus labour and hospitality stock bookwork
* Track uniforms, conduct stock takes, and manage purchasing
About Us
As part of Compass Group UK&I, Chartwells is the leading provider of catering and support services in the education sector. For over 25 years, we have dedicated ourselves to helping students build strong bodies and sharp minds, serving millions of nutritious meals in schools, colleges, and universities across the UK.
Our Commitment: Compass Group UK&I is dedicated to creating an inclusive environment where everyone can thrive. We celebrate the unique talents, beliefs, backgrounds, and abilities of our team members, ensuring that everyone feels valued and empowered to reach their full potential. Join us and be part of a diverse team where your contributions matter!