A global public services company is seeking a Service Delivery Manager to lead a team of assessors and coordinators, ensuring high standards of quality and customer service. Responsibilities include performance management, resolving customer complaints, and supporting continuous improvement initiatives. Ideal candidates will have strong leadership experience, the ability to manage remote teams, and a commitment to developing staff. This role offers a supportive work environment with numerous benefits including a pension scheme and professional development opportunities. #J-18808-Ljbffr