Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!
Responsibilities
1. Respond to customer inquiries and offer solutions in a courteous and professional manner
2. Follow up with customers to identify and support their needs
3. Promote customer loyalty by providing exceptional customer support
4. Review and follow up on order reports on a daily basis
5. Other duties as assigned
Qualifications
6. Strong customer service focus
7. Team oriented
8. High school diploma or equivalent
9. Exceptional communication skills, both written and verbal
10. Proven ability to multitask and maintain organization
11. Proficiency with computers and Microsoft Office programs
12. Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick?
13. A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
14. Competitive remuneration package that will commensurate with experience
15. Career progression potential with plenty of access to ongoing personal and professional development
16. Employee discounts
17. A dynamic environment to showcase your leadership talents.
Apply now
The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to