ROLE: QUALITY CONTROLLER
Wholegood's mission is to provide truly sustainable food that supports people, places and the planet we all live on. We aim to leave everything better than we found it. We're a team of 100 people who are an extension of our company ethos. Since day one of Wholegood, growing the business with like-minded purpose focused people, has been the goal.
As the Quality Controller at Wholegood, you will play a crucial role in our mission, working directly with the QA Lead and the Technical Team you will be responsible for maintaining our high standards and ensuring we meet our food safety and quality specifications.
Wholegood is committed to sustainability, innovation, and excellence in all aspects of our business. Your expertise will help us continue to enhance our operations and deliver the freshest organic produce to our valued customers. Join us in making a difference in the organic produce industry and contribute to a healthier, more sustainable future.
Key Responsibilities:
Goods Receiving
* Check all Raw Material Intake, ensuring Organic/Demeter Label checks, weights & sizes and quality checks as per specifications and from approved supplier
* Raise timely supplier product non-conformance notifications if any deviations from agreed specifications.
* Check internal batch coding is applied correctly as per the Approved supplier List
Storage
* Complete Daily Stock quality checks and take corrective actions e.g. quarantining the stock & bringing it to the notice of the Technical Manager/Quality Lead, production manager and stock controller if the product does not meet the specifications
* Follow the Quarantine procedure with continual follow up of stock on hold and manage the waste/quarantine area.
Production
* To ensure all elements of quality are monitored and maintained daily, from raw material to production and goods out.
* Check and assist of all associated labels throughout the production. Follow customer and legal requirements. Making sure that all relevant details are clear & concise. e.g BBD, product name, weight, country of origin. Save them in the dedicated folder
* Ensure that contamination control procedures (allergen/Organic/Conventional) are fully adhered to throughout the packing facilities and general warehouse facilities.
* Act swiftly to label and isolate product where a breach in food safety quality or legality has occurred during packing/picking operations.
* Assist the Production Manager and Technical in the control of non-conforming product, quarantine, rework or dump decisions.
* Check daily Temperature monitoring system as operationally functioning. Take and Record Temperature when needed.
* Ensure Site GMP/GHP are followed and enforce 'Clean As You Go' policy across the site.
* To Monitor Packaging Control sheets are filled completely & accurately by production staff and complete the QC checks such as product name and label details country of origin, BBE/Delivery by etc
* Ensure that only product within the required quality is packed accordingly to customer specification. e.g. product, rework or disposal decisions
* Ensure all production/QC paperwork is filled, collected, and saved in its respective folders. This includes picking, packing sheets, Daily quality checks etc.
* Checking outer box and pallet condition and labels for goods and ensuring packers are in possession of correct labels.
* Complete daily Start-up /Close down Sheet
* Complete scale, chiller and probe calibration or any relative as per schedule
* To assist in sample collections & daily shelf-life investigations and report any issues to the Quality Lead/Technical
* Report Process non-conformances to QA Lead and assist in raising internal non-conformances to relevant departments
* Assist as required in the presentation of the site and products during customer visits
* Follow the site's product returns process.
* Assist the QA Lead & Technical Manager with investigating customer complaints
Quality Control
* At all times ensure that any food safety, legality and/or quality issues are reported to the Technical manager promptly.
* To be proactive member of the HACCP team
* To embrace the company's food safety culture
* To be a proactive member of Wholegood and to assist where every possible in the drive for continuous improvements
* Ensure compliance with all procedures and practices in line with the Storage and Distribution BRC latest standard, Demeter standard and any other business protocols. Report any concerns to the Technical manager
* Monitor Food Defence Protocols on a day-to-day operation and report any issues to the Technical Manager
* Assist as required in the presentation of the site and products during customer visits
* Any other duties as reasonably requested by the Technical Manager or the business.
Key Deliverables
Goods Receiving
* All fresh produce is received within the acceptable parameters & specifications and timely issue of non-conformance identified.
Storage & Production
* Timely Identification of out-of-specification products (wholesale & fresh produce) whether bulk, following quarantine procedure & ensuring product labelling accuracy.
Person Specification:
· Either a minimum of 1 year's experience as a QC/QA in a food manufacturing environment or a degree related to food safety and looking for experience
· Good communication skills – both verbal and written
· Organised
· Self-motivated and ability to work autonomously
· Excellent team member
· Good attention to detail
Compensation details:
· Pension Scheme
· Holidays (28 in total – this includes normal bank holidays)
· Produce Pantry (free food)
· Employee discounts on stock
Working Hours:
Working hours: 10:00 PM – 6:30 AM (with flexibility), Monday to Friday (40 hours per week)
Wholegood is based in a Warehouse in Greenford, West London.
Job Type: Permanent Full Time
If you're interested in applying for this role please attach your cover letter and CV. We will endeavour to process applications quickly and respond personally but due to the sheer volume of responses this may not always be possible. If you have not heard from us within 7 days, it is fair to assume your application has been unsuccessful.
Thank you for your time.
Job Types: Full-time, Permanent
Pay: £13.50 per hour
Benefits:
* Casual dress
* Company pension
* Discounted or free food
* Employee discount
* Enhanced maternity leave
Education:
* GCSE or equivalent (preferred)
Experience:
* Quality control: 1 year (preferred)
Language:
* English (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person